If You Need Service Or Assistance - Whirlpool ET22DKXSW00 Use & Care Manual

If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools of
any kind.
if your refrigemtor will not opemte:
l
Is the power supply cord plugged into a live
circuit with the proper voltage? [See page 4.)
l
Have you checked your home's main fuses or
circuit breaker box?
l
Is the Refrigerator Control ON?
if there is a mttiing or jingling noise, or other
unfamiliar sounds:
l
Is something on top or behind the refrigerator
making noise when the refrigerator is running?
l
New features on your new refrigerator make new
sounds, You may be hearing air flowing from the
fans, timer clicks for the defrosting cycle, defrost
water draining into the defrost pan.
If your ice maker will not operate:
l
Has the freezer had enough time to get cold?
With a new refrigerator, this might take overnight.
l
Is the signal arm ON...in the down position?
l
Is the water valve turned on? Is water getting to
the ice maker?
if there is water in the defrost pan:
l
In hot, muggy weather, this is normal. The pan can
even be half full. Make sure the refrigerator is
level so the pan doesn't overflow.
if the lights are not working:
l
Have you checked your home's main fuses or
circuit breaker box?
l
Is the power supply cord plugged into a live
circuit with the proper voltage? (See page 4.)
if a bulb is burned out:
l
See instructions for changing light bulbs on page
7. Use appliance bulbs only.
If the motor seems to run too much:
l
Is the condenser, behind the base grille, free of
dust and lint?
l
On hot days, or if the room is warm, the motor
naturally runs longer.
l
If the door has been opened a lot, or if a large
amount of food has been put in, the motor will
run longer to cool down the interior.
Remember:
Motor running time depends on dif-
ferent things: number of door openings, amount of
food stored, temperature of the room, setting of the
controls.
And, your new refrigerator may be larger than
your old one so it has more space to be cooled. It
also has a regular freezer instead of a frozen food
compartment. All this means better refrigeration
and may require more running time than your old
one.
2. If you need assistance?..
Call Whirlpool COOL-LINE@ service as-
sistance telephone number. Dial free from any-
where in the U.S.:
1-800-253-1301
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satis-
factory operation from your appliance or, if serv-
ice is necessary, recommend a qualified service
company in your area.