If You Need Service Or Assistance; I, Before Calling For Assistance; If You Need Assistance; If You Need Service - Whirlpool ED26SS Use & Care Manual

If you need service or
assistance, we suggest you follow these four steps:
I. Before calling for assistance.. .
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If your refrigerator will not operate:
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Is the electric cord plugged in?
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Is a fuse blown or a circuit breaker tripped?
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Is the Refrigerator Control turned ON?
If your ice maker will not work:
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Has the freezer had enough time to get cold? With a
new refrigerator, this might take overnight.
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Is the signal arm ON .., in the down position?
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Is the water valve turned on, and is water getting to
the ice maker?
If there is a Beeping Sound:
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The SYSTEMS SENTINEL? II Performance Control
Package makes beeping sounds when.,
- a Control Pad is touched.
-the Control Package is alerting you of a problem.
Check the display for an existing condition. Ex. If
the refrigerator is warm from the door being open,
the TOO WARM and DOOR OPEN symbols will ap-
pear in the display.
If there is a rattling or jingling noise, or other un-
familiar sounds:
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Is something on top or behind the refrigerator mak-
ing noise when the refrigerator is running?
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New features on your refrigerator make new sounds.
You may hear air flowing from the fan, timer clicks
for the defrosting cycle, defrost water dripping into
the defrost pan, or water filling the molds and ice
dropping into the bin.
If there is water in the defrost pan:
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In hot, muggy weather, this is normal. The pan can
even be almost full. Make sure the refrigerator is
level so the pan doesn't overflow.
If the lights aren't working:
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Check fuses and circuit breakers. Make sure it's
plugged in.
If a bulb is burned out:
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See instructions for changing light bulbs on page 11
Use appliance bulb only.
If the motor seems to run too much:
. Is the condenser, behind the base grille, free of dust
and lint?
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On hot days, or if the room is warm, the motor natu-
rally runs longer.
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If the door has been opened a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior
Remember: Motor running time depends on dif-
ferent things: number of door openings, amount of
food stored, temperature of the room, setting of the
controls,
And, your new refrigerator may be larger than your
old one so it has more space to be cooled. It also has
a regular freezer instead of a frozen food compart-
ment. All this means better refrigeration and may re-
quire more running time than your old one,
2. If you need assistance"'. . .
Call Whirlpool COOL-LINE' service assis-
tance telephone number. Dial free from:
Continental
U.S. . . . . . . . . . . . . (BOO) 253-l 301
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants The
Consultant can instruct you In how to obtarn satrsfac-
tory operation from your appliance or, if service IS
necessary, recommend a qualified service com-
pany In your area.
3. If you need service". . .
Whirlpool has a na-
tionwide network of
franchised TECH-CARE '
Service Companies
TECH-CARE service
7iF&CARE
FRANCHISED SERVICE
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technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States. To locate
TECH-CARE service in your area. call our COOL-LINE
service assistance telephone number (see Step 2) or
look in your telephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8 REPAIR
MAJOR- REPAIRING 8 PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICE FRANCHISED TECH CARE SERVICE
Yt;n\',c't: ,'OI,P\ VIE< ~'EHI'/('E c OWP\ Y/ES
XYZ SERVICE CO
XYZ SERVICE CO
123 Maole 999.9999
123Maple........... 999~9999
OR
WASHING MACHINES. DRYERS
8 IRONERS- SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH CARESERVICE
rt:nI~Ic t. CO\fI'l VIE\
XVLSERVICE CO
123MapIe 999 9999
4. If you have a problem"'...
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Consul-
tants, or If you prefer, write to
Mr Robert F Gunts, Vice President
WhIrlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
-If you must call or write, please provide. model
number, serial number, date of purchase, and a
complete description of the problem. This Informa-
tion is needed in order to better respond to your
request for assistance
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FSP IS o registered trademark of WhIrlpool
Corporation for quolliy paris took for this symbol
of qualfty whenever you need a replacement
FSP
pari for your Whirlpool appllonce FSP
replacement ports will fit rlghl and work rIghI
A
because they ore made to the same exacting
specificotlons used to build every new
Whirlpool appliance
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