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If You Need Service Or Assistance; I, Before Calling For Assistance; If You Need Assistance; If You Need Service - Whirlpool ED26SS Use & Care Manual

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If you need service or
assistance, we suggest you follow these four steps:
I. Before calling for assistance.. .
Performance
problems often result from little things
you can find and fix yourself without tools of any kind.
If your refrigerator
will not operate:
l
Is the electric cord plugged
in?
l
Is a fuse blown or a circuit breaker tripped?
l
Is the Refrigerator
Control turned ON?
If your ice maker
will not work:
l
Has the freezer had enough time to get cold? With a
new refrigerator, this might take overnight.
l
Is the signal arm ON .., in the down position?
l
Is the water valve turned on, and is water getting to
the ice maker?
If there is a Beeping
Sound:
l
The SYSTEMS SENTINEL? II Performance
Control
Package
makes beeping
sounds when.,
- a Control Pad is touched.
-the Control Package
is alerting you of a problem.
Check the display for an existing condition.
Ex. If
the refrigerator
is warm from the door being open,
the TOO WARM and DOOR OPEN symbols will ap-
pear in the display.
If there is a rattling
or jingling
noise, or other un-
familiar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise when the refrigerator
is running?
l
New features on your refrigerator
make new sounds.
You may hear air flowing from the fan, timer clicks
for the defrosting
cycle, defrost water dripping
into
the defrost pan, or water filling the molds and ice
dropping
into the bin.
If there is water
in the defrost
pan:
l
In hot, muggy weather, this is normal. The pan can
even be almost full. Make sure the refrigerator
is
level so the pan doesn't overflow.
If the lights aren't
working:
l
Check
fuses and circuit
breakers.
Make sure it's
plugged
in.
If a bulb is burned
out:
l
See instructions for changing
light bulbs on page 11
Use appliance
bulb only.
If the motor seems to run too much:
. Is the condenser, behind the base grille, free of dust
and lint?
l
On hot days, or if the room is warm, the motor natu-
rally runs longer.
l
If the door has been opened
a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior
Remember:
Motor running time depends
on dif-
ferent things: number of door openings,
amount
of
food stored, temperature
of the room, setting of the
controls,
And, your new refrigerator
may be larger than your
old one so it has more space to be cooled. It also has
a regular freezer instead of a frozen food compart-
ment. All this means better refrigeration
and may re-
quire more running time than your old one,
2. If you need assistance"'. . .
Call
Whirlpool
COOL-LINE'
service
assis-
tance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . . . (BOO) 253-l 301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants
The
Consultant
can instruct you In how to obtarn satrsfac-
tory operation
from your appliance
or, if service
IS
necessary,
recommend
a qualified
service
com-
pany In your area.
3. If you need service". . .
Whirlpool
has a na-
tionwide
network
of
franchised
TECH-CARE '
Service
Companies
TECH-CARE
service
7iF&CARE
FRANCHISED
SERVICE
1
technicians
are trained
to fulfill
the
product
warranty
and
provide
after-warranty
service,
anywhere
in the United
States.
To
locate
TECH-CARE service in your area. call our COOL-LINE
service assistance
telephone
number (see Step 2) or
look in your telephone
directory
Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
8 REPAIR
MAJOR-
REPAIRING
8 PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICE
FRANCHISED TECH CARE SERVICE
Yt;n\',c't:
,'OI,P\
VIE<
~'EHI'/('E
c OWP\
Y/ES
XYZ SERVICE CO
XYZ SERVICE CO
123 Maole
999.9999
123Maple...........
999~9999
OR
WASHING
MACHINES.
DRYERS
8 IRONERS-
SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH
CARESERVICE
rt:nI~Ic
t. CO\fI'l
VIE\
XVLSERVICE CO
123MapIe
999 9999
4. If you have a problem"'...
Call our COOL-LINE service assistance
telephone
number (see Step 2) and talk with one of our Consul-
tants, or If you prefer, write to
Mr Robert F Gunts, Vice President
WhIrlpool Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
-If you must call or write, please
provide.
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem.
This Informa-
tion is needed
in order to better
respond
to your
request for assistance
0
FSP IS o registered
trademark
of WhIrlpool
Corporation
for quolliy
paris
took
for this symbol
of qualfty
whenever
you
need
a replacement
FSP
pari
for your
Whirlpool
appllonce
FSP
replacement
ports
will fit rlghl
and
work
rIghI
A
because
they
ore made
to the same
exacting
specificotlons
used
to build
every
new
Whirlpool
appliance
19

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