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If you need service or
assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Ferformance
problems
often result from little things
K
(J
'Ian find and fix yourself without tools of any kind
If your refrigerator
will not operate:
4 '5 'he power supply cord piugged
Into a I've CI~C,JI'
\ i:ri the proper voltage'
[See page 4 I
l
tiijve vou checked
y(?ci: hoTe's main fuses >r ~:I~c~JI~
l:reaker
box'
l
#'; t?e -emperatbre
C. #?rci 'urned JN',
If there is a rattling
or jingling
noise, or other un-
familiar
sounds:
* ~ ; romething
on top ::: Dehl?d the lefrlgeroror
n'uk
"-'g noise whep the refrigerator
1s rijnr\lng^
* '~>'c, features or' you' new refrigerator
maKe .iev,
c ends You may be hear!ng
air flowir:g
frorr the>
':]'I;
+lmer cilcks for 'he !defrostlng cycie, defrosi
L(
IF:
draining
into the defrost par
If your ice maker
will not operate:
l
i ias the freezer had enough time to get cold'~ With a
I hew refrigerator, this might take overnight
0 i j 'he ice maker control lever in the ON positior8$
l
5 +F? water valve turped on7 Is water getting t:s the
::b maker?
If there is water
in the defrost
pan:
l
l7 'lo+ muggy weather. th:s 's ~orrna, The par ~;a'
:vz?rl Se half full Make sure the refrigerator
s !eL til SC
~4 pan doesn'? 8overfltow
If the lights are not working:
@ I i:;~e iiocl checked
yc_~,r h/l~~e's "~(II-, ttise~ *,r c 8'~~~~.
t)rb'rlver box?
,L 2
9
i "le
mwer
5JpDir
,d
C#;gged
n+c (1 ~lci c !c .,I'
i -I Ye oroper j olta:je 7 i,ee page 4 j
If a bulb is burned
out:
. e9 Instructions~)rc~angir~,,~
i.ghtr:;,bs
.' :'[-~gi. ?
~3 t=lopliarce
bulbs -,nly
If the motor
seems to run too much:
l
; f?e conderser
beb'lr d the base grille frt:s? o: l,.s!
,,'
3 lI?t'
I,' I'.: joJr cew refrigeratcr
'rY3y DE iargtir :h3r ,oirr
)liJ r'? so it has more space +'; be c:?olea
asc
has
,3 'e~i~tar freezer Instead 0: 7 frozer food ,-or?~ort
'nf:r t 481 this means better refrlgeratlon
ar:I ma', re
Jc,irr- rllore rclrning time? ihar: your clc one
2. If you need assistance*...
Call Whirlpool
COOL-LINE y service
assistance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . , , . . (800) 632-2243
Alaska
& Hawaii
(800) 253-1121
2nd talk with one of our trained Consultants. The Con-
sultant can instruct you in how to obtain satisfactory
operation
from your appliance
or, if sewice IS neces-
sary. recommend
a qualified
service
company
In
hour area
3.
If you need service*...
1
Whirlpool
has a na-
tionwide
network
of
franchised TECH-CARE '
Service
Companies.
TECH-CARE
service
technicians
are trained
to fulfill
the product
warranty
and provide
after-warranty
service,
anywhere
In the United
States. To locate
TECH-
,ARE seNice IF your area, call our COOL-LINE sewIce
assistance telephone
number [see Step 2) or look in
iour telephone
directory
Ve!low Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE&REPAIR
MAJOR-REPAIRING
& PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEDTECH-CAAESERMCE
SEHI ,C'E ~'O.MPA.V,ES
SERVK'E
~'O.WPAVI.?.S
rrZSEAVICEC@
XYLSERVICECO
'23 MAPLE
999~9999
123MAPLE
999-9999
OR
WASHING
MACHINES,
DRYERS
6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANIMSEDTECH-CARESERVlCE
SERVI('E
C'OMPAVIE::
XYLSERVICECO
123 MAPLE
999-9999
4. If you have a problem*...
lal
our COOL-LINE sewIce assistance
telephone
,-'umber (see Step 2) and talk with one of our Consul-
'ar'ts or if you prefer, write to
Vlr Robert Stanley
'JILISIO~~ Vice President
,fih rip001 Corporatlor
2000 U-33, North
3erItor Harbor MI 49022
'If yosti must call 0' write. please
provide:
model
:juTber, serial number, date of purchase, and a com-
Die!e description
of the problem
This information
is
fleeded
irl order to better respond to your request for
assistance
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