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If You Need Service Or Assistance; Before Calling For Assistance; If You Need Assistance; If You Need Service - Whirlpool ET12PC Use & Care Manual

Cycle defrost refrigerator-freezer
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Moving...
Remove all food. Pack frozen foods in dry ice. Un-
plug the refrigerator
and clean it thoroughly
Remove everything
that comes out. Wrap all parts
well and tape them together
so they don't shift and
rattle.
If you need service or
assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance
problems
of-ten result from little things
you can find and fix yourself without tools of any kind.
If your refrlgemtor
will not operate:
l
Is the power supply cord plugged
into a live circuit
with the proper voltage?
[See page 4.)
l
Have you checked
Your home's main fuses or circuit
breaker
box?
l
Is the Temperature
Control turned ON?
If there is a mttling or jingling noise, or other un-
familiar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise when the refrigerator
is running?
if there is water in the defrost pan:
l
In hot, muggy
weather, this is normal. The pan can
even be half full. Make sure the refrigerator
is level so
the pan doesn't overflow.
if the light does not work:
l
Have you checked
your home's main fuses or circuit
breaker
box?
l
Is the power supply cord plugged
into a live circuit
with the proper voltage?
[See page 4.)
If a bulb is burned out:
l
See instructions for changing
light bulbs on page 3.
Use appliance
bulbs only
If the motor seems to run too long:
l
Is the condenser, behind the refrigerator, free of dust
and lint?
l
On hot days, or if the room is warm, the motor natu-
rally runs longer
l
If the door has been opened
a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior.
Remember:
Motcr running time depends
on dif-
ferent things: number
of door openings,
amount
of
food stored, temperature
of the room, setting of the
controls.
And, your new refrigerator
may be larger than your
old one so it has more space to be cooled. It also has
a regular freezer instead of a frozen food compart-
ment. All this means better refrigeration
arid may re-
quire more running time than your old one.
2. If you need assistance*...
Call Whirlpool COOL-LINE service assistance
telephone
number. Dial free from:
Continental
U.S. . . . . . . . . . . . . . (800) 253-1301
Michigan
. . , . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 6 Hawaii
. . . . . . . . . . . . (800) 253-1121
Screw in the levelling legs; tape the doors shut; tape
the electric cord to the cabinet.
When You get to your
new home, put every-thing back, level it, and refer to
page 4.
and talk with one of our trained Consultants. The Con-
sultant can instruct You in how to obtain satisfactory
operation
from your appliance
or, if service is neces-
sary, recommend
a qualified
service
company
in
your area.
3.
If you need service*...
Whirlpool
has a na-
tionwide
network
of
franchised TECH-CARE @
Service
Companies.
TECH-CARE
service
I
technicians
are trained
to fulfill
the product
warranty
and provide
1
FRANCHISED
SERVICE
after-warranty
service,
I
anywhere
in the United
States, To locate
TECH-
CARE service in your area, call our COOL-LINE service
assistance
telephone
number [see Step 2) or look in
your telephone
directon/
Yellow Pages under:
APPLIANCES-HOUSEHOLD
-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
6 REPAIR
OR
MAJOR-
REPAIRING
6 PARTS
WHIRLPOOL
APPLIANCES
WHIRLPOOL
APPLIANCES
FRANCHISED
TECH.CAAE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVlCE
COMPANIES
SERVICE
COMPANIES
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple
999.9999
123 Maple
. 999.9999
OR
WASHING
MACHINES,
DRYERS
6 IRONERS-
SERVICING
WHIRLPOOL
APPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE
COMPANIES
XYZSERVICECO
123Map1e
. .
. . . . . 999.9999
4. If you have a problem*...
Call our COOL-LINE service assistance
telephone
number (see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33,
North
Benton Harbor, Ml 49022
'If you must cull or write, please
provide:
model
number, serial number, date of purchase, and a com-
plete description
of the problem.
This information
is
needed
in order to better respond to your request for
assistance.
0
FSP 1s o registered
trademark
of Whirlpool
Corporation
for quality
parts.
Look for this symbol
of quality
whenever
You need
o replacement
part
FSP
for your
Whirlpool
appliance.
FSP replacement
parts
will fit right
and
work
right.
because
they
ore
0
made
to the same
exacting
specifications
used
to build
every
new Whirlpool
appliance
11

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