Table of Contents
Advertisement
If you need service or
assistance, we suggest
you follow these four steps:
I.
Before calling
for assistance..
.
Performance
problems
often result from little things
you can find and fix yourself without tools of any kind.
If your refrigerator
will not operate:
l
Is the electric cord plugged
In?
l
Is a fuse blown or a crrcurt breaker tripped?
l
Is the Temperature
Control turned ON'
If there
is a rattling
or jingllng
noise,
or other
unfamlllar
sounds:
l
IS
something
on top or behind the refrigerator
mak-
ing noise when the refrrgerator
is running?
l
New features on your new refrrgerator
make new
sounds. You may be hearing
air flowing
from the
fans, timer clicks for the defrostrng
cycle,
defrost
water draining
into the defrost pan.
If your ice maker
will not operate:
l
Has the freezer had enough time to get cold? With
a new refrigerator,
this might take overnight
l
Is the signal arm ON. in the down posItIon
l
Is the water valve turned on? Is water getting
to the
ice maker?
If there
Is water
in the defrost
pan:
l
In hot, muggy
weather, this is normal. The pan can
even be half full Make sure the refrigerator
is level
so the pan doesn't overflow
If the lights aren't
working:
l
Check
fuses and circurt breakers.
Make
sure it's
plugged
in.
If a bulb is burned
out:
l
See instructions for changrng
light bulbs on page
7. Use appliance
bulbs only
If the motor seems to run too much:
l
Is the condenser,
behind
the base grille, free of
dust and Irnt?
l
On hot days, or If the room is warm, the motor
naturally
runs longer
l
If the door has been opened
a lot, or if a large
amount of food has been put In, the motor will run
longer to cool down the interior
Remember:
Motor running time depends
on drf-
ferent things
number
of door openrngs.
amount
of
food stored, temperature
of the room, settrng of the
controls,
And, your new refrigerator
may be larger
than
your old one so it has more space to be cooled.
It
also has a regular
freezer instead
of a frozen food
compartment.
All this means better refrigeration
and
may require more running time than your old one.
2. If you need assistance:" . . .
Call
Whlrlpool
COOL-LINE"
service
assis-
tance
telephone
number.
Dial free from:
Contlnental
U.S. . . . . . . . . . . . . (800) 253-l 301
Mlchlgan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawall
. . . . . . . . . . . (800) 253-1121
3. If you need service*:...
76w3ARE
FRANCHISED
SERVICE
Whirlpool
has a na-
tionwide
network
of
franchised TECH-CARE *
Service
Companies.
TECH-CARE
service
technicians
are trained
to fulfill
the
product
warranty
and
provide
after-warranty
service.
anywhere
In the United
States
To
locate
TECH-CARE service In your area, call our COOL-LINE
service assrstance telephone
number [see Step 2) or
look in your telephone
directory
Yellow Pages under
APPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIANCES-
MAJOR-SERVICE
8 REPAIR
MAJOR-REPAIRING
8 PARTS
WHIRLSOOLAPPLIANCES
OR
WHlRLPOOLAPPLlANCES
FRANCHISEDTECH
CARESFQLICE
FRANCHISEDTECH~CARESERVICE
.';ER\,C
b. , O.l,,'.\
\/EL;
SEH1',~'1;<'0111'.\
\'lhC
XYZSERVICE CO
XYZSERVICE CO
123 Maple
9g99399
'23 Maple
999.9999
OR
WASHING
MACHINES,
DRYERS
8 IRONERS-SERVICING
WHISLPOOLAPPLIANCES
FRANCHlSE3TECH
CARESERVICE
\kH\I('E
c '0 ~fI'i.\ll_i
X'vZSERVlCECO
123Maoe
999-9999
4. If you have a problem "'. . .
Call our COOL-LINE service assistance
telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr Guy Turner, Vrce President
Whirlpool
Corporation
Adminrstrative
Center
2000 US-33 North
Benton Harbor. Ml 49022
-If you must call or write, please
provide
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem.
This informa-
tion IS needed
In order to better
respond
to your
request for assistance
0
FSP 1s CI registered
trademark
of Whirlpool
Corporotlon
for quollhi
parts
Look
for ttls
symbol
of qualib
whenever
you
need
o rep:ocemenl
FSP
porl
for your
i"ilhlrlwol
oppllance
FSP
replacement
parts
will fit right
and
work
rIghi
because
they
are
made
lo the same
exacllng
R
speciflcatior,s
used
to build
every
new
Whlrlpoo,
appliance
1.5
Advertisement
Table of Contents
