If You Need Service Or Assistance
We suggest you follow these
1. Before calling for assistance
. . .
problems often result from little
things you can find and fix yourself without tools
of any kind.
If your refrigerator
will not operate:
* Is the power supply cord plugged into a live
circuit with proper voltage? (See page 4.)
* Have you checked your home's main fuses or
circuit breaker box?
Is the Refrigerator Control ON?
If there is a rattling
Is something on top of or behind the refrigerator
making noise when the refrigerator is running?
New features on your new refrigerator make
new sounds. You may be hearing air flowing
from the fans, timer clicks for the defrost cycle,
or defrost water draining in the defrost pan.
Ii your ice maker will not operate:
. Has the freezer had enough time to get cold?
With a new refrigerator, this might take
Is the signal arm ON . . in the down position?
. Is the water valve turned on? Is water getting to
the ice maker?
If there is water in the defrost
This is normal in hot, muggy weather. The pan
can even be half full. Make sure the refrigerator
is level so the pan does not overflow.
If the lights do not work:
Have you checked your home's main fuses or
circuit breaker box?
Is the power supply cord plugged in to a live
circuit with the proper voltage? (See page 4.)
If a bulb is burned out:
See instructions for changing light bulbs on
page 9. Use appliance bulbs only.
If the motor seems to run too much:
Is the condenser free of dust and lint?
. 3n hot days, or if the room is warm, the motor
naturally runs longer.
If the door has been opened a lot, or if a large
,amount of food has been put in, the motor will
I'un longer to cool down the interior.
Motor running time depends on different things:
number of door openings, amount of food stored,
of the room, setting of the controls.
Your new refrigerator may be larger than your
old one so it has more space to be cooled. It also
has a regular freezer instead of a frozen food
All this means better refrigeration
and may require more running time than your old
2. If you need assistance'...
Dial free from anywhere
and talk with one of our trained consultants.
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary,
recommend a qualified
service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Benton Harbor, Ml 49022
Please include a daytime phone number in your
3. If you need service*...
Whirlpool has a nationwide
network of authorized
WhirlpoolSM service compa-
SERv,C. nies. Whirlpool service
are trained to
fulfill the product warranty
and provide after-warranty
service, anywhere in
the United States. To locate the authorized
Whirlpool service company in your area, call our
Consumer Assistance Center telephone number
(see Step 2) or look in your telephone directory
Yellow Pages under:
AUTHORIZED WHIRLPOOL SERVICE
XYZ SERVICE CO