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tf You Need Assistance
or Sewice
This section is designed to help you save the cost of a service call. Part
1
of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance's complete model and serial numbers and the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before
calling
for assistance
. . .
Performance problems often result from little things you can find and fii without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
I
POSSIBLE CAUSE
I
SOLUTION
----
__-__
Nothing will
operate
The oven will
not operate
The unit is not wired into a
live circuit with proper volt-
age.
A household fuse has blown
or a circuit breaker has
tripped.
You have not set the elec-
tmnic control correctly.
You have programmed a
delayed start time.
Wire the unit into a live circuit with
proper voltage. (See Installation
Instructions.)
Replace household fuse or reset
circuit breaker.
Refer to pages 11-22 for setting the
electronic control.
Wait for the start time to be reached.
The surface
A household fuse has blown
units will not
Replace household fuse or reset
or a circuit breaker has
circuit breaker.
operate
tripped.
You are not setting the
Push control knobs in before turning
control knobs correctly.
to a setting.
Control
knob(S)
will not turn
You are not pushing in before
Push control knob(s) in before turning
turning.
to a setting.
The Self-
The range clock does not
Reset clock to show the correct time
Cleaning cycle
of day. (See page 12.)
will not operate
show the correct time of day.
You have programmed a
Wait for the start time to be reached.
delayed start time.
continued on next page
35
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