If You Need Service Or Assistance; Before Calling For Assistance; If You Need Assistance - Whirlpool RJE-3600 Use And Care Manual

I
I I'
IF
YOU NEED SERVICE OR ASSISTANCE. WE SUGGEST YOU
FOLLOW THESE FOUR STEPS:
1. Before calling for assistance.. .
Performance problems often result from little things you can find
and fix yourself without tools of any kind.
If nothing operates:
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Is the range plugged into an operating outlet or wired into a live circuit
with the proper voltage? (See
Installation Instructions.)
l
Have you checked the main fuse or circuit-breaker box?
If the oven will not operate:
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Is the Oven Selector Knob turned to a setting (BAKE or BROIL, but
not TIMED)?
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Is the Oven Temperature Control Knob turned to a temperature
setting?
If surface units will not operate:
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Have you checked the main fuse or circuit-breaker box?
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Are surface units plugged in all the way?
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Do the control knobs turn?
If surface-unit Control
Knob or Knobs
will not turn:
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Is the spring put in correctly, as shown on page 12 in the "Cleaning
and Caring for your Range" Section?
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Did you push in before trying to turn?
If the Self-Cleaning Cycle will not operate:
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Are the Oven Selector Knob and the Oven Temperature Control
Knob set to "CLEAN?"
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Does the Start Time Knob show the correct time of day?
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Is the Stop Time Knob set ahead to the time you want the cleaning
cycle to stop?
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Is the Lock Lever all the way to the right? (The Clean Light will come
on.)
If cooking results aren't what you expect:
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Is the range level?
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Are you using pans recommended in the
Cooking Guide?
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If baking, have you allowed 1% to 2 inches (4-5 cm) on all sides of
the pans for air circulation?
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Does the oven temperature seem too low or too high? See page 5,
"Resetting Your Oven Temperature Control Knob."
l
Have you preheated the oven as the recipe calls for?
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Are the pans the size called for in the recipe?
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Are you following a tested recipe from a reliable source?
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Do the cooking utensils have smooth, flat bottoms?
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Do the cooking utensils fit the surface unit being used?
See the Cooking Guide for more information on cooking prob-
lems and how to solve them.
2. If you need assistance*. . .
Call the Whirlpool COOL-LINE", service assistance tele-
phone number. Dial free from:
Continental U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 632.2243
Alaska & Hawaii . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants.
The Consultant can
instruct you in how to obtain satisfactory operation
from your appliance
or,
if service is necessary, recommend
a
qualified
service company in
your area.
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