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If you need service or assistance,
we suggest you follow these four steps:
1
l
Before calling for assistance.. .
Performance
problems
often result from
little things you can find and fix yourself
with-
out tools of any kind.
If nothing
operates:
l
Is the range
correctly
plugged
Into a live
circuit
with the proper
voltage?
(See Instal-
lation
Instructions.)
l
Have you checked
the main fuse or circuit
breaker
box?
If the microwave
oven will not run:
l
Is the timer set7
l
Is the Cook Power set?
l
Is the door firmly closed?
l
Did you push the START Button?
l
Did you follow the directions
on page
5
exactly?
If microwave
cooking
times seem too long:
l
Is the electric
supply
to your home low or
lower than normal?
Your electric
company
can tell you if the line voltage
is low
l
Is the Cook Power at the recommended
setting'
l
Are you allowing
for more time when cook-
ing more food at one time7
If the microwave
oven turns off too soon or
not soon enough
when using the probe:
l
Is at least
of the probe
in the food7
l
Is the probe
tip in the center
of the food?
l
Is the probe
touching
bone or fat?
l
Have you allowed
roasts to stand for a few
minutes after cooking7
l
Is the probe
plugged
tightly
into its socket?
l
Is the Cook Power set iyhere
it should
be7
l
Is the Meal Sensor set at the end tempera-
ture you want?
If the lower oven will not operate:
l
Is the Oven Selector
turned
to a setting
[BAKE or BROIL but not TIMED)?
l
Is the Oven Temperature
Control
turned
to a
temperature
setting?
It surface
units will not operate:
. Have you checked
main fuse or
Circuit
breaker
box?
. Are surface
units plugged
in all the way?
. Do the control
knobs turn?
If surface
unit knob or knobs will not turn:
. Did you push in before
trying
to turn?
. Is the spring
replaced
as shown on
page
17?
If the Self-Cleaning
cycle
will not operate:
l
Are the Oven Selector
and the Oven Tem-
perature
Control
set to "CLEAN?"
l
Does the Start Time Dial show the correct
time of day?
l
Is the Stop Time Dial set ahead
to the time
you want the cleaning
cycle
to stop?
l
Is the Lock Lever all the way to the right?
(The Clean
Light will come
on.]
If cooking
results aren't
what you expect:
l
Is the range
level7
l
Are you using pans recommended
In the
Cooking
Guide?
l
If baking,
have you allowed
1 I L to 2 inches
(4-5 cm) on all sides of the pans for air
circulation?
l
Does the oven temperature
seem too low or
too high? See page
12, "Adjusting
the oven
temperature
control."
l
Have you preheated
the oven as the recipe
calls for?
l
Are the pans the size called
for in the
recipe?
l
Are you following
a tested recipe
from a
reliable
source?
l
Do the cooking
utensils have smooth,
flat
bottoms?
l
Do the cooking
utensils fit the surface
unit
being
used?
See the Cooking
Guide
for more information
on cooking
problems
and how to solve them.
24
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