If You Need Service Or Assistance - Whirlpool RF317PXW Use & Care Manual

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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
If cooking
results
aren't
what
you
assistance...
expected:
l
Is the range
level?
Performance
problems
often
result
l
Does the oven
temperature
seem
from little things you can find and fix
too low or too high? See page
10.
without
tools of any kind.
l
If needed,
have you preheated
the
If nothing
operates:
oven as the recipe
calls for?
l
Is the power
supply
cord
plugged
l
Are you following
a tested
recipe
into a live circuit with the proper
volt-
from a reliable
source?
age?
(See Installation
Instructions.)
l
Are you using pans recommended
l
Have
you checked
your
home's
in the Cooking
Guide?
main fuses or circuit
breaker
box?
l
If baking,
have you allowed
1Yz to 2
If the oven will not operate:
inches
(4-5 cm] on all sides of the
l
Is the Oven Selector
turned
to a set-
pans for air circulation?
ting (BAKE or BROIL, but not TIMED
l
Are the pans the size called
for in the
BAKE)?
recipe?
l
Is the Oven
Temperature
Control
l
Do
the
cooking
utensils
have
turned to a temperature
setting?
smooth, flat bottoms
and fit the sur-
face elements
being
used?
If surface
unlts will not operate
or
seem to cook
too slow:
See the Cooking
Guide for more infor-
l
Have
you checked
your
home's
mation
on cooking
problems
and
main fuses or circuit
breaker
box?
how to solve them.
l
Is the surface
unit control
knob
turned
to a setting
other than OFF?
l
Are you
using
the proper
cook-
ware?
See page
7.
l
Do the control
knobs turn?
If surface
unit control
knob@)
will
not turn:
l
Did you push in before trying to turn?
2.
If you need
assistance?..
Call
Whirlpool
COOL-LINE"
serv-
ice assistance
telephone
number.
Dial free from anywhere
in the U.S.:
l-800-253-1301
and talk with one of our trained
con-
sultants. The consultants
can instruct
you in how to obtain
satisfactory
oper-
ation from your appliance
or, if serv-
ice
is necessary,
recommend
a
qualified
service
company
in your
area.
continued
on next page

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