Freestanding gas and electric range controls troubleshooting guide (70 pages)
Summary of Contents for Whirlpool 4322525
WHIRLPOOL SELF-CLEANING SLIDE-IN ELECTRIC RANGES JOB AID Part No. 4322525...
FORWARD This Job Aid, “Self-Cleaning Slide-In Electric Ranges,” (Part No. 4322525), provides the techni- cian with information on the installation, operation, and service of Whirlpool Self-Cleaning Slide- In Electric Ranges. It is to be used as a training Job Aid and Service Manual. For specific informa- tion on the model being serviced, refer to the “Use and Care Guide,”...
Table of Contents PAGE SPECIFICATIONS ........................1-1 INSTALLATION HIGHLIGHTS ....................2-1 Electrical Requirements ..................... 2-1 Connecting The Range To An Electrical Supply ..............2-3 Moving The Range ......................2-6 PRODUCT OPERATION ......................3-1 Air Flow — Rear Panel ...................... 3-1 Cooling Fan Air Flow ......................
WHIRLPOOL MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER MODEL NUMBER INTERNATIONAL SALES IND. OR MARKETING CHANNEL IF PRESENT PRODUCT GROUP: R = ELECTRIC RANGES S = GAS RANGES G = WHIRLPOOL GOLD RANGE PRODUCT IDENTIFICATION: A = ACCESSORY K = KITS...
MODEL & SERIAL NUMBER LABEL AND WIRING DIAGRAM LOCATIONS The Model/Serial Number label and Wiring Diagram locations are shown below. WIRING DIAGRAM (on back cover) MODEL/SERIAL NUMBER LABEL (behind top left side of storage drawer) - v -...
IMPORTANT SAFETY INFORMATION Your safety and the safety of others is very important. Important safety messages have been provided in this Job Aid. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others. All safety messages will be preceded by the safety alert symbol and the word “WARNING.”...
SPECIFICATIONS Brand Whirlpool Whirlpool ( Gold) Whirlpool ( Gold) US ELECTRIC MODEL # RS310PXG W/N GY395LXG Q/Z/B GY396LXG Q/Z/B CANADIAN ELECTRIC MODEL # YGY395LXG Q/Z YGY396LXG Q/B GENERAL INFORMATION Cleaning System Std. Clean Self Clean Self Clean Burner Type Coil...
INSTALLATION HIGHLIGHTS ELECTRICAL REQUIREMENTS A four-wire or three-wire, single-phase, 120/ WARNING 240-volt, 60-Hz; 50-amp, AC-only, electrical supply (or four-wire or three-wire 120/208-volt if specified on the model/serial rating plate) is required on a separate 50-ampere circuit, fused on both sides of the line. A time-delay fuse or circuit breaker is recommended.
If connecting to a four wire electrical sys- Where local codes do not permit connect- tem, do not connect the cabinet-ground ing the cabinet-ground conductor to the conductor to the white (neutral) junction white (neutral) junction box wire (Figure box wire (see Figure 2-2). 2-2): Disconnect the power supply.
CONNECTING THE RANGE TO AN ELECTRICAL SUPPLY IMPORTANT: Use a new 40-ampere power This range is manufactured with ground con- supply cord. Local codes may permit the use nected to cabinet for mobile home, or other 4- of a U.L.-listed, 250-volt, 40-ampere range wire installations.
Attach a U.L.-listed conduit connector to WARNING the knockout opening, but do not remove the knockout (see Figure 2-7). Electric Shock Hazard Do not use 2-wire cable with a bare grounding wire. All current -carrying wires must be insulated. Failure to follow these instructions could result in fire, electrical shock, or death.
Mount the green ground lead from the Using the brass terminal nuts you re- power cord to the grounding link with the moved in step 3, connect the power supply grounding link screw you just removed cord lead ends to the terminal screws as (see Figure 2-9).
MOVING THE RANGE Before moving the range, slide it onto a piece WARNING of cardboard, or hardboard, to prevent dam- aging the floor covering, and perform the fol- lowing steps: Disconnect the electrical supply. Slide the range forward and disengage the foot with the anti-tip bracket.
PRODUCT OPERATION AIR FLOW — REAR PANEL The electric range needs sufficient air to prop- (see Figure 3-1). When the range is installed, erly cool the oven. In addition, proper air flow these spacers should just come in contact with through the electric range also keeps the front the surface of the wall.
COOLING FAN AIR FLOW nel, which is located under the left side panel, Refer to Figure 3-2 while you read this descrip- to the opening at the end of the control panel. tion. Air then flows across the chassis below the The cooling fan is in series with the cooling fan control panel, and cools it.
THE BIMETAL SWITCHES There are two bimetal switches on the electric • Cooling Fan Bimetal Switch (N.O.) range. The switches operate as follows: (Inset #2) —This switch is located un- der the right side of the control console. • Ambient Bimetal Switch (N.C.) It turns the cooling fan on if the console (Inset #1) —This switch is located un- temperature reaches 40˚C/104˚F.
THE SURFACE ELEMENT LIMITER The surface element limiter is a safety device The limiter monitors the temperature of the that is mounted in the surface element circuit cooktop glass in two ways (see Figure 3-5): (see Figure 3-4). a) Circuit 1A to 2A, which is a normally- closed (N.C.) switch, opens at 1025˚F MAINTOP SENSING ROD...
THE DOOR LOCK SOLENOID & DOOR LATCH SWITCH The door lock solenoid operates on a 120-volt open) position. During the self-clean cycle, the pulse from the electronic control board. When control board sends a 120-volt pulse to the so- the door is in the unlocked position, (Figure lenoid windings, which pulls the plunger in, and 3-6A), the plunger is extended.
HOW THE SELF-CLEAN CYCLE WORKS The Self-Clean cycle uses high heat to burn The oven is preset for a 3-1/2 hour Self-Clean away soil and grease from inside the oven. cycle. However, you can adjust this cycle time During this cycle, the oven will get much hot- to between 2-1/2 and 4-1/2 hours.
COMPONENT ACCESS COMPONENT LOCATIONS This section instructs you on how to service NOTE: The Whirlpool Model GY396LX range each component inside the self-cleaning slide- is shown below. The other slide-in range com- in electric ranges. The components and their ponents are identical, and are serviced in the locations are shown in Figure 4-1.
REMOVING THE ELECTRONIC OVEN CONTROL & THE CONTROL PANEL To remove the electronic oven control: WARNING a) Remove the two screws from the be- zel and window and remove them from Electrical Shock Hazard the control panel. Disconnect from electrical supply before ser- b) Remove the two screws from the vicing unit.
Unsnap Clip Unsnap Clip Control Panel Glass To Remove Glass To Remove Glass Bezel Screw Window Top Screw Top Screw Bracket Electronic Oven Control CONTROL PANEL Side Bottom Screws Bottom Screw Side Screw Screw INSET 7-Pin Connector PH03 ELECTRONIC OVEN CONTROL (COMPONENT SIDE) 5-Pin Connector 5-Pin Connector...
REMOVING AN ELEMENT CONTROL (INFINITE SWITCH) & A SURFACE INDICATOR LIGHT To remove a surface indicator light: WARNING a) Hold the lens in place with one hand and unclip the indicator light from the Electrical Shock Hazard lens (see Figure 4-3). Disconnect from electrical supply before ser- CONTROL LENS...
Element Element Control Control Screws Screws Right Surface Left Surface CONTROL PANEL Indicator Light Indicator Light INSET 2 Red 2 Red 2 Blk 2 Blk 2 Red 2 Red LEFT REAR LEFT FRONT RIGHT FRONT RIGHT REAR Left Surface Right Surface Indicator Light Indicator Light Figure 4-4...
REMOVING A BIMETAL SWITCH Turn off the electrical power to the range. WARNING Remove the control panel and rotate it back on top of the maintop so it is out of the Electrical Shock Hazard way (see page 4-2 for the removal proce- dure).
REMOVING THE CERAN GLASS MAINTOP Remove the control panel and rotate it WARNING back on top of the maintop so it is out of the way (see page 4-2 for the removal proce- dure). NOTE: You do not have to remove Electrical Shock Hazard the electronic oven control from the panel.
REMOVING A SURFACE ELEMENT & HOT SURFACE INDICATOR LIGHT ASSEMBLY Lift the front of the chassis at the center WARNING and prop it up with a board. NOTE: You may have to unclip the two cooling fan motor wires at the left front corner to raise Electrical Shock Hazard the chassis high enough to access the Disconnect from electrical supply before ser-...
Fan Motor Wires In Clip TOP VIEW Control Panel Chassis Screws Hot Surface Indicator Lights Right Front Retaining 7" 1700 W Retaining Limiter Limiter Left Front 9" 2400 W Limiter Retaining Retaining Right Rear Left Rear Mounting 8" 2100 W 6"...
REMOVING THE OVEN BAKE & BROIL ELEMENTS Refer to Figure 4-8 for the following steps. WARNING To remove the bake element: a) Remove the two screws from the Electrical Shock Hazard mounting plate and pull the element Disconnect from electrical supply before ser- forward as far as the wires will allow.
Red Wires Mounting Plate Screw (2) BAKE ELEMENT Figure 4-8 Slot Bracket Blue Wire Blue Wire Mounting Plate BROIL ELEMENT Screw Bracket Figure 4-9 4-11...
REMOVING THE OVEN LIGHT ASSEMBLY Refer to Figure 4-10 for the following steps. WARNING Unscrew the oven light lens and remove the lens and the gasket. Electrical Shock Hazard Unscrew the light bulb and set it aside. Disconnect from electrical supply before ser- Use a screwdriver blade and pry the old vicing unit.
REMOVING THE OVEN DOOR GASKET Refer to Figure 4-12 for the following steps. WARNING Pull the oven liner forward as far as pos- sible so that the gap in the track for the Electrical Shock Hazard door gasket is open. Disconnect from electrical supply before ser- Pull the old door gasket out of the track vicing unit.
REMOVING THE OVEN LIGHT SWITCH Refer to Figure 4-14 for the following steps. WARNING Remove the right side panel as follows (see inset #1). NOTE: The inset shows Electrical Shock Hazard installation of the left side panel, however, the right side panel mounts to the range in Disconnect from electrical supply before ser- the same manner: vicing unit.
INSET #1 Top Front Top Screw Corner Screw Retaining Clips Over Top Edge Of Panel Retaining Clps Rear Panel Tabs RAIL Bottom Screw Retaining Clips Cutout Side Panel Cutout INSET #2 Oven Light Switch Locking Arm Wires Figure 4-14 4-15...
REMOVING THE COOLING FAN Refer to Figure 4-15 for the following steps. WARNING Remove the storage drawer from the range and set it aside. Electrical Shock Hazard From inside the storage drawer area, re- Disconnect from electrical supply before ser- move the screw from the front of the hous- vicing unit.
Cooling Fan Figure 4-15 Housing INSET Flat-Head Screw (3) Cooling Fan White Wires Yellow Wire HOUSING Access These Screws Housing Screw From Inside Storage Drawer Area 4-17...
REMOVING THE OVEN TEMPERATURE SENSOR & THE DOOR LATCH ASSEMBLY COMPONENTS Refer to Figure 4-17 for the following steps. WARNING To remove the oven temperature sen- sor (Inset #1): Electrical Shock Hazard a) From inside the oven, remove the Disconnect from electrical supply before ser- mounting screw and pull the sensor vicing unit.
INSET #1 Connectors Back of Liner Oven Temperature Sensor Mounting Screw OVEN DOOR LOCK SOLENOID TEMPERATURE SENSOR Figure 4-17 INSET #2 Hex-Nuts Assembly Mounting W/Lockwashers Screw Latch Latch Sensing Actuator Rod 2-Wire Connector Switch Assembly Mounting Screw Switch Screws Solenoid Screw W/ Star Washer Bracket Solenoid...
REMOVING THE OVEN DOOR GLASS Refer to Figure 4-19 for the following steps. WARNING Open the oven door to the first (broil) stop. Grasp the oven door on both sides. Simul- Electrical Shock Hazard taneously lift straight up and pull out on the Disconnect from electrical supply before ser- door approximately 2-inches to release vicing unit.
Lift the bottom of the door glass and slide Install the new door glass and the retainer. the top out from under the two tabs in the NOTE: Make sure that the glass is over door handle assembly (see Figure 4-21). the front edges of the side covers and not under them.
REMOVING THE OUTER OVEN GLASS remove it. Refer to “Removing The Oven Door Glass” on page 4-20 and remove the door glass, Install the new outer oven glass in the then proceed with the following steps. door. Reassemble the oven door. Refer to Figure 4-22 for the following steps.
REMOVING THE INNER OVEN GLASS If you are replacing the fiberglass gasket Remove the door glass and the outer oven from around the window opening in the glass, as instructed on pages 4-20 through door, remove and replace it at this time. 4-22, then proceed with the following steps.
COMPONENT TESTING ELEMENT CONTROL COOLING FAN MOTOR (INFINITE SWITCH) COOLING FAN MOTOR TERMINALS WARNING NOTES: 1. FAN RATING IS 120 VAC, 60 HZ, 2.5-WATTS. Electrical Shock Hazard WARNING Disconnect from electrical supply before ser- vicing unit. Electrical Shock Hazard Failure to do so could result in electrical Disconnect from electrical supply before ser- shock or other personal injury.
HOT SURFACE INDICATOR LIGHTS SURFACE INDICATOR LIGHT WARNING Electrical Shock Hazard WARNING Disconnect from electrical supply before ser- vicing unit. Electrical Shock Hazard Failure to do so could result in electrical shock or other personal injury. Disconnect from electrical supply before ser- vicing unit.
SURFACE ELEMENTS LIMITER MAINTOP SENSING ROD HEATING COIL INSULATION LIMITER WARNING ELEMENT TERMINALS Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. LIMITER TERMINALS Failure to do so could result in electrical shock or other personal injury. Test Procedure WARNING Refer to page 4-8 for the location of the limiters.
BAKE ELEMENT BROIL ELEMENT Broil Element Terminals BAKE ELEMENT WARNING WARNING Electrical Shock Hazard Electrical Shock Hazard Disconnect from electrical supply before ser- Disconnect from electrical supply before ser- vicing unit. vicing unit. Failure to do so could result in electrical Failure to do so could result in electrical shock or other personal injury.
DOOR LOCK SOLENOID DOOR LATCH SWITCH Terminals Solenoid Switch Rating: 120V, 60 Hz WARNING Terminals WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- Electrical Shock Hazard vicing unit. Disconnect from electrical supply before ser- Failure to do so could result in electrical vicing unit.
OVEN LIGHT SWITCH BIMETAL SWITCH Oven Light Switch 3 Terminals Ambient Bimetal Switch & Cooling Fan Bimetal Switch (RESETTABLE) WARNING WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- Electrical Shock Hazard vicing unit. Disconnect from electrical supply before ser- Failure to do so could result in electrical vicing unit.
Test Procedure OVEN TEMPERATURE SENSOR Refer to page 4-18 for the location of the oven temperature sensor and the procedure for ser- vicing it. To test the oven temperature sensor, perform the following steps: Use an ohmmeter and set the range switch to R x 10.
DIAGNOSIS & TROUBLESHOOTING TROUBLESHOOTING CHART WARNING Electrical Shock Hazard Certain procedures in this section require electrical tests or measurements while power is applied to the range. Exercise extreme caution at all times. If test points are not easily accessible, disconnect power, attach test equipment, and reapply power to test.
PROBLEM POSSIBLE CAUSE SOLUTION Line voltage should be minimum Cooktop element will not heat Low line voltage. 240-volts. Electrician should re- higher than low-medium. pair cause for low line voltage. Defective cooktop element. Test and/or replace element. Customer using improper cookware. Evaluate suitability of cookware.
PROBLEM POSSIBLE CAUSE SOLUTION Check and/or replace broil ele- If indicator light lights up broil Oven does not broil. ment. element is defective. Check continuity and/or replace Defective latch safety switch. switch. Loose or bad wiring. Repair or replace wiring (see wiring diagrams).
OVEN TEMPERATURE CALIBRATION Press and hold the BAKE keypad for five NOTE: The BAKE temperature adjustment can- (5) seconds. The current offset, if any, will not result in operating temperatures higher than be shown in the 3-digit display. CAL is 525˚F, or lower than 170˚F, as measured at shown in the 4-digit display (3 digits on oven cavity center.
OVEN CIRCUIT DIAGNOSIS CHART NOTES: 1. All diagnoses of this range must begin with normal 3. All checks should be made with a meter having check of line voltage, blown fuses, and failed a sensitivity of 20,000 ohms-per-volt or greater. components.
TECH TIPS REMOVING THE OVEN DOOR 3. Close the door completely so it is perpen- Refer to the illustration for the following steps. dicular to the floor, then pull the door out of 1. Open the oven door to the first (broil) stop. the oven tracks.
• APPLIANCE-HOUSEHOLD MAJOR, section of your Use and Care Guide*: SERVICE & REPAIR (See “Whirlpool Call the Whirlpool or Inglis Limited Con- Appliances or Authorized Whirlpool sumer Assistance Center telephone num- Service—Example: XYZ Service Co. ) ber. Dial toll-free from anywhere: •...
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