If You Need Service Or Assistance - Whirlpool RF395PXP Use & Care Manual

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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance
problems
often
result
from little things
you can fix yourself
without tools of any kind.
if nothing operates:
l
Is the power
supply
cord
plugged
into a live circuit with the proper
volt-
age? (See "Installation
Instructions:')
l
Have you checked
the main fuse or
circuit
breaker
box?
if the oven will not operate:
l
Is the Oven Selector
turned to a set-
ting (BAKE or BROIL, but not TIMED
BAKE]?
l
Is the Oven
Temperature
Control
turned
to a temperature
setting?
if surface units will not operate:
l
Have you checked
the main fuse or
circuit
breaker
box?
l
Are surface
units plugged
in all the
way?
l
Do the control
knobs turn?
if surface
unit
control
knob(s)
will
not
turn:
l
Did you push in before trying to turn?
if the Self-Cleaning
Cycle will not
operate:
l
Are the Oven Selector
and the Oven
Temperature
Control set on CLEAN?
l
Did you push the Self-Clean
Button?
l
Is the Lock Lever all the way
to the right? (The Clean
Light will
come on.)
If cooking
results
aren't what you
expected:
l
Is the range
level?
l
Are you using pans recommended
in the Cooking
Guide?
l
If baking,
have you allowed
I'/2 to 2
inches
(4-5 cm) on all sides of the
pans for air circulation?
l
Have you preheated
the oven as the
recipe
calls for?
l
Are the pans the size called
for in the
recipe?
l
Are you following
a tested
recipe
from a reliable
source?
l
Do
the
cooking
utensils
have
smooth, flat bottoms
and fit the sur-
face unit being
used?
See the Cooking
Guide for more infor-
mation
on cooking
problems
and
how to solve them.
2.
If you need
assistance?..
Call Whirlpool
COOL-LINE@ sew-
ice assistance
telephone
number.
Dial free from anywhere
in the U.S.:
l-800-253-1301
and talk with one of our trained
Con-
sultants. The Consultants
can
instruct
you in how to obtain
satisfactory
oper-
ation from your appliance
or, if serv-
ice
iS
necessary,
recommend
a
qualified
service
company
in your
area.
26

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