If You Need Service Or Assistance; Before Calling For Assistance; If You Need Assistance; If You Need Service - Whirlpool RS6700XK Use & Care Manual

Ifyou need servke or assistance,
we suggest you follow these four steps:
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B&ore calling for assistance.. .
Performance problems often result from
little things you can find and fix yourself with-
out tools of any kind.
It nothing operates:
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Is the range correctly wired to a live circuit
with the proper voltage? (See lnstallatlon
Iltstructlons.)
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Have you checked the main fuse or circuit-
breaker box?
It the oven will not operate:
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Is the Oven Selector turned to a setting [BAKE
or BROIL, but not TIMED BAKE)?
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Is the Oven Temperature Control turned to a
temperature setting?
It surface units will not operate:
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Have you checked the main fuse or circuit-
breaker box?
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Are surface units plugged in all the way?
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Do the control knobs turn?
If surface unit control knob or knobs will not
turn:
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Did you push in before trying to turn?
If the SeWCleanIng Cycle will not operate:
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Are the Oven Selector and the Oven Temper-
ature Control set to "CLEAN?"
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Does the Start Time Dial show the correct time
of day?
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Is the Stop Time Dial set ahead to the time
you want the cleaning cycle to stop?
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Is the Lock Lever all the way to the right? (The
Clean Light will come on.)
If cookfng results aren't what you expect:
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Is the range level?
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Are you using pans recommended in the
Cooklng Gulde?
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If baking, have you allowed 1% to 2 inches
(4-5 cm] on all sides of the pans for air
circulation?
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Does the oven temperature seem too low or
too high? (See page 5 to reset the Oven
Temperature Control.)
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Have you preheated the oven as the recipe
calls for?
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Are the pans the size called for in the recipe?
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Are you following a tested recipe from a
reliable source?
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Do the cooking utensils have smooth, flat
bottoms?
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Do the cooking utensils fit the surface unit
being used?
See the Cooklng Gulde for more information
on cooking problems and how to solve them.
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If you need assistance * . . .
Call the Whlrlpool CCCL-LINE"' service as-
slstance telephone number. Dial free from:
Contlnental U.S. . . . . . . . . (500) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . (500) 632-2243
Alaska & Hawall . . . . . . . . (300) 253-l 121
and talk with one of our trained Consultants.
The Consultant can instruct you in how to ob-
tain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
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If you need service * . . .
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE ? Ser-
vice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service, anywhere in the United
States, To locate TECH-CARE service in your
area, call our COOL-LINE service assistance
telephone number (see Step 2) or look in your
telephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD- ELECTRICALAPPLIANCES-
MAJOR-SERVICE 6 REPAIR
MAJOR-REPAIRING & PARTS
WHIRLPOOLAPPLIANCES OR WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE FRANCHISEDTECH-CARESERVICE
SER I'ICE ('f~.~fPA.AsIb'.S
SERVICE ~'OMPA,VIE.!!
XYZSERVICECO XYL SERVICE CO
Z23 Maple
999 9999
123 Maple 999.9999
OR
WASHING MACHINES, DRYERS
6 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEOTECH~CARESERVICE
SERVICE ('0MPA.X'IE.S
XYZSERVICE CO
123 Maple 999-9999
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If you have a problem * . . .
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one
of our Consultants, or if you prefer, write to:
Mr. Robert F. Gunts, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
If you must call orwrite, please provide: model
number, serial number, date of purchase, and
a complete description of the problem. This
information is needed in order to better re-
spond to your request for assistance.
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