Monitoring Session Troubleshooting - Nuvo INVU Quick User Manual

Symptom
The INVU
Sensor
3
Band™ does
not charge.
The band is
4
dirty/sticky.
The band is
5
damaged.
If a problem persists, please contact Nuvo Group customer
support at support@nuvocares.com or at 1-800-554-9041
(USA only).
NOTE
7.2

Monitoring Session Troubleshooting

Table 7-2. Monitoring session problems
System
Errors
INVU
Sensor
1 Band™
Attachment
Problem.
40
Cause
Charger
or band
malfunction.
Or
No electricity
in the wall
socket.
Continuous
use.
Improper use/
storage/on
arrival.
Cause
One or more of the
band sensors is not
properly attached to
the abdominal skin.
Massive maternal
movement.
Your skin isn't clean
enough from any
topical lotion or oil.
Required Action
1. Verify you have used only the
INVU Sensor Band™ recharger.
2. Check the wall socket or try
another socket.
3. Verify you have charged the
INVU Sensor Band™.
If the problem persists, contact
customer support at:
support@nuvocares.com
or 1-800-554-9041 (USA only).
Use an alcohol-based, cleaning
spray. Make sure to eliminate any
gel residuals after each use.
Contact Nuvo Group customer
support at: support@nuvocares.com
or 1-800-554-9041 (USA only).
Required Action
If this message appears
while monitoring:
Minimize your movements
1.
as much as possible during
the monitoring.
2. Your posture should be
either seated, reclining, or
laying on your back. Adjust if
needed. If problem repeats,
consider changing you
posture.