Locate Your Headset Serial Number; Find Your Headset Serial Number On A Cisco Ip Phone; Find Your Headset Serial Number In Cisco Jabber - Cisco 500 Series Administration Manual

Troubleshooting
Procedure
Step 1
Go to
tsd-products-support-series-home.html.
Step 2
Click on Open a TAC Case Online and follow the instructions.
Step 3 You can also open a case by sending an email to tac@cisco.com.

Locate Your Headset Serial Number

You can find your Cisco Headset 500 Series serial number in the following places.
• On the outside of the box your headset shipped in.
• Underneath the Cisco Headset 520 Series or Cisco Headset 530 Series inline controller. Scan the QR
• On the bottom of the Cisco Headset 560 Series standard base or multibase.
• On a connected Cisco IP Phone.

Find Your Headset Serial Number on a Cisco IP Phone

You can find your headset serial number on any Cisco IP Phone.
Procedure
Step 1 Press Applications
Step 2
Select Accessories.
Step 3 Highlight Cisco Headset and press Show detail.

Find Your Headset Serial Number in Cisco Jabber

You can find your Cisco headset serial number on Cisco Jabber for Windows and Mac, version 12.8 or later.
Procedure
Step 1
In Cisco Jabber, click the gear icon
Step 2 Under the Speaker slider, click Advanced Settings.
https://www.cisco.com/c/en/us/support/collaboration-endpoints/headset-500-series/
code to see the headset serial number.
See Find Your Headset Serial Number on a Cisco IP Phone, on page 41
.
and select Settings > Audio.
Cisco Headset 500 Series Administration Guide

Locate Your Headset Serial Number

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