Headset Management On Cisco Unified Communications Manager Versions Older Than 12.5(1)Su1; Headset Management On Older Versions Of Cisco Unified Communications Manager - Cisco 500 Series Administration Manual

Headset Management on Cisco Unified
Communications Manager Versions Older than
12.5(1)SU1
•
•
•
•
•
Headset Management on Older Versions of Cisco Unified
Communications Manager
If you have a version of Cisco Unified Communications Manager older than 12.5(1)SU1, you can remotely
configure your Cisco headset settings for use with on-premises phones.
Remote headset configuration on Cisco Unified Communication Manager version 10.5(2), 11.0(1), 11.5(1),
12.0(1), and 12.5(1) requires you to download a file from the
and then upload the file on the Cisco Unified Communications Manager TFTP server. The file is a JavaScript
Object Notification (JSON) file. The updated headset configuration is applied to the enterprise headsets over
a 10 to 30-minute time frame to prevent a traffic backlog on the TFTP server.
Note You can manage and configure headsets through Cisco Unified Communications Manager Administration
version 11.5(1)SU7.
Note the following as you work with the JSON file:
• The settings aren't applied if you are missing a bracket or brackets in the code. Use an online tool such
• Set the updatedTime setting to the current epoch time or the configuration is not applied. Alternatively,
• Do not change the parameter name or the setting will not be applied.
Headset Management on Older Versions of Cisco Unified Communications Manager, on page 29
Download the Default Headset Configuration File, on page 31
Modify the Default Headset Configuration File, on page 31
Install the Default Configuration File on Cisco Unified Communications Manager, on page 34
Restart the Cisco TFTP Server, on page 34
as JSON Formatter and check the format.
you can increase the updatedTime value by +1 to make it larger than the previous version.
3
C H A P T E R
Cisco Software Download
Cisco Headset 500 Series Administration Guide
website, edit the file,
29