Handset Won't Stay On; Handset Doesn't Ring; Handset Doesn't Respond To Key Presses - Cisco IP DECT 6800Series User Manual

Handset Won't Stay On

Handset Won't Stay On
Problem
The handset won't stay powered on when not in the charging cradle. When in the charging cradle, the handset
turns on.
Solution
Check:
• Does the handset have a battery installed? You can use the handset in the cradle with no battery, but it
• If the handset is new, has the plastic tab over the battery contacts been removed?
• Have you tried to use the handset with a charged battery from another handset?

Handset Doesn't Ring

Problem
The phone can receive calls but no ringtone is heard.
Cause
The phone may be in silent mode and the silent mode icon
Solution
• Increase the volume from the Settings
• Press and hold the pound (#) key for two seconds while the phone is idle to disable silent mode.

Handset Doesn't Respond to Key Presses

Problem
Nothing happens when you press a key on the handset.
Cause
The keypad is probably locked.
Solution
Press and hold the star (*) key for 2 seconds to unlock the keypad.
Cisco IP DECT 6800 Series User Guide
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needs the battery as soon as you remove it from the cradle.
is displayed in the screen header.
menu.
Troubleshooting