Repairs; Returning Devices To Samson - Samson 3256 Mounting And Operating Instructions

In combination with an actuator, e.g. a type 3271 or type 3277 pneumatic actuator
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12 Repairs

If the valve does not function properly ac-
cording to how it was originally sized or
does not function at all, it is defective and
must be repaired or exchanged.
NOTICE
NOTICE
!
!
Risk of valve damage due to incorrect
repair work.
Î Do not perform any repair work on your
own.
Î Contact SAMSON's After-sales Service
for repair work.
12.1 Returning devices to
SAMSON
Defective devices can be returned to
SAMSON for repair.
Proceed as follows to return devices:
1. Exceptions apply concerning some
special device models
u www.samsongroup.com > Service &
Support > After-sales Service.
2. Send an e-mail u retouren@sam-
songroup.com to register the return ship-
ment including the following information:
Type
Article number
Configuration ID
Original order
EB 8065 EN
Completed Declaration on
Contamination, which can be
downloaded from our website at
u www.samsongroup.com > Service
& Support > After-sales Service.
After checking your registration, we will
send you a return merchandise authori-
zation (RMA).
3. Attach the RMA (together with the Decla-
ration on Decontamination) to the out-
side of your shipment so that the docu-
ments are clearly visible.
4. Send the shipment to the address given
on the RMA.
Note
Further information on returned devices and
how they are handled can be found at
u www.samsongroup.com > Service &
Support > After-sales Service.
Repairs
12-1

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3241 series3241 - pneumatic - jis3241 - pneumatic - ansi3256 series3256 - electric - ansi3256 - pneumatic - ansi

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