Solution; Problem 2 - Agilent Technologies Cary 60 User Manual

Troubleshooting

Solution

Only one Cary application at a time can communicate with the instrument. If you
want to change to another application you can press the 'Connect' button to bring
this application online.
When you turn on the Cary 60, it performs an initialization routine. If you start
another application such as Scan etc., before this initialization has finished, the
application's 'Start' button will be grayed out. Wait for the status line at the bottom
of the application to display 'Idle' and the 'Start' button will become active.

Problem 2

The 'Start' button will not become active or the 'Connect' button will not change to
'Start'.

Solution

If the Cary WinUV software cannot locate the Cary 60, the 'Start' button will not
become active or the 'Connect' button will not change to 'Start'. This could be
caused by:
the power supply not connected
•
the USB cable not connected
•
the Cary 60 driver not installed
•
A defective Cary 60 main board. Contact your Agilent field service engineer to
•
replace this board if fixing the problems listed above does not help.
Reboot the Cary 60 and wait for the power LED to turn solid green
•
Reboot the controlling PC
•
Agilent Cary 60 Spectrophotometer User's Guide 31