Service And Claims - Stryker SERFAS Operation And Maintenance Manual

Energy system
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The warranty periods for components of SERFAS Energy are as follows:
SERFAS Energy Generator
• 1 year from shipment date
Footswitch
• 90 days from shipment date
Probes
• Single Use Only
Caution
Never open the SERFAS Energy Generator or attempt any
service not described in this manual.

Service and Claims

If service is needed either during or after the warranty period:
1.
Contact Stryker at 1-800-624-4422 or phone your local Stryker sales
representative
2.
Package all the components carefully in the original shipping container
if possible
3.
Ship SERFAS Energy, pre-paid and insured to:
Stryker Endoscopy Customer Service
Attn: Repair Department
Note
Stryker reserves the right to make improvements in the
product(s) described herein. Product(s) therefore may not agree
in detail to the published design or specifications. All
specifications are subject to change without notice. Please contact
your local Stryker Distributor or call your local Stryker sales
representative or agent for information on changes and new
products.
For service in the USA, call your Stryker Endoscopy representative or Stryker
Endoscopy Customer Service at 1-800-624-4422. Outside of the USA, please
contact your Stryker Endoscopy distributor at one of the following locations.
39

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