SMART Podium ID422w Installation And User Manual page 46

36 | CH A P T E R 5 – T R O U B L E S H O O T I N G
If the power indicator is illuminated blue, but you can't see an image on the display,
read the section entitled Image Problems on page 38.
If the power indicator is illuminated orange, make sure that:
• the video cable is correctly connected to the interactive pen display and
the computer.
• the video cable isn't bent or broken and doesn't have bent or broken pins in
either connector.
NOTE
If you're using a video cable adapter, check those connections as well.
• the video card in your computer isn't installed correctly, or isn't operating properly.
• the computer is on and not in Sleep or Power Management mode.
If the problem persists after you check these things, read the section entitled Image
Problems on page 38.
If the power indicator is off, make sure that:
• the interactive pen display's power cable is connected properly.
• the interactive pen display is turned on.
If the power indicator still doesn't illuminate, contact SMART Technical Support
(page 47).
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