Table of Contents
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SBID-MX255-V3 / V3N
SBID-MX255-V3-PW / V3N-PW
SBID-MX055-V3 / V3N
SBID-MX055-V3-PW / V3N-PW
SBID-MX255-V2-C
SBID-MX255-V2-CPW
SBID-MX255-V2
SBID-MX255-V2-PW
SBID MX365
IDX55-3
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SMART Board
MX
|
MX Pro
series interactive displays
User guide
|
SBID-MX265-V3 / V3N
|
SBID-MX265-V3-PW / V3N-PW
|
SBID-MX065-V3 / V3N
|
SBID-MX065-V3-PW / V3N-PW
|
SBID-MX265-V2-C
|
SBID-MX265-V2-CPW
|
SBID-MX265-V2
|
SBID MX265-V2-PW
|
SBID-MX375
|
SBID-MX386
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IDX65-3
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IDX75-3
|
IDX86-3
®
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SBID-MX275-V3 / V3N
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SBID-MX286-V3 / V3N
|
SBID-MX275-V3-PW / V3N-PW
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SBID-MX075-V3 / V3N
|
SBID-MX086-V3 / V3N
|
SBID-MX075-V3-PW / V3N-PW
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SBID-MX275-V2-C
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SBID-MX286-V2-C
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SBID-MX275-V2-CPW
|
SBID-MX286-V2-CPW
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SBID-MX275-V2
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SBID-MX286-V2
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SBID-MX275-V2-PW
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SBID-MX286-V2-PW
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SBID MX265
|
SBID-MX275
|
SBID-MX286
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IDX55-2
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IDX65-2
|
IDX75-2
|
IDX86-2
|
SBID-MX286-V3-PW / V3N-PW
|
SBID-MX086-V3-PW / V3N-PW
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Chapters
Table of Contents
Related Manuals for SMART Board MX
Summary of Contents for SMART Board MX
- Page 1 SMART Board ® MX Pro series interactive displays User guide SBID-MX255-V3 / V3N SBID-MX265-V3 / V3N SBID-MX275-V3 / V3N SBID-MX286-V3 / V3N SBID-MX255-V3-PW / V3N-PW SBID-MX265-V3-PW / V3N-PW SBID-MX275-V3-PW / V3N-PW SBID-MX286-V3-PW / V3N-PW SBID-MX055-V3 / V3N SBID-MX065-V3 / V3N...
- Page 2 © 2022 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
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Page 3: Important Information
Important information Note Refer to the SMART Board MX and MX Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171555) for important information about installing and maintaining the display. Warning Do not open or disassemble the display. You risk electrical shock from the high voltage inside the casing. -
Page 4: Table Of Contents
Installing third-party apps Cleaning up the display Using kapp Whiteboard Chapter 4 Connecting computers and other devices Installing and using SMART software Connecting room computers and guest laptops Connecting a SMART OPS PC module Connecting USB drives, peripherals, and other devices smarttech.com/kb/171554... - Page 5 The pens and erasers aren’t working as expected iQ apps aren’t working as expected SMART software on connected computers isn’t working as expected The SMART OPS PC module isn’t working as expected The Intel Compute Card isn’t working as expected...
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Page 6: Chapter 1 Welcome
MX and MX Pro series interactive displays. About this guide This guide explains how to use a SMART Board MX or MX Pro series interactive display. This guide is intended for individuals who use displays in their organizations. Other documentation and resources are available for those who install and maintain displays (see More information on page ... -
Page 7: Touch
Chapter 1 Welcome The display includes an extensive set of features and components: Touch You can do everything on the display that you can do at your computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface. -
Page 8: Iq Experience
Chapter 1 Welcome iQ experience The display’s iQ experience provides one-touch access to collaborative tools, including a whiteboard, wireless screen sharing, and a web browser. With minimal network integration, there’s no need for wires, cables, or manual software and firmware updates. From the iQ experience Home screen, you can open the iQ apps, switch inputs, and adjust settings. -
Page 9: Room Computers And Guest Laptops
Windows 10 solution at your fingertips, without the need for an external PC or cables. For other models, you can install an OPS-compatible device, such as a SMART OPS PC module, in the ®... -
Page 10: Front Control Panel
Chapter 1 Welcome Front control panel The front control panel contains buttons for turning the display on and off, controlling the volume, freezing and unfreezing the screen, and showing and hiding a screen shade. For more information about the front control panel, see Using the front control panel on page 15. Front connector panel The front connector panel includes connectors for USB peripherals and a computer or other input source. -
Page 11: Identifying Your Specific Model
Chapter 1 Welcome Identifying your specific model There are several series of SMART Board MX and MX Pro series interactive displays: SMART Board MX (V3) SMART Board MX (V2- SMART Board MX (V2) SMART MX series series C) series series... -
Page 12: Smart Ops Pc Module
Stands If you want to move the display from place to place, you can install it on a SMART mobile stand. If you are installing the display on a wall that cannot support the display’s full weight, you can install the display on a SMART floor stand. -
Page 13: More Information
For more information about extending USB connections, see USB cable extenders. More information In addition to this guide, SMART provides other documents for the display in the Support section of the SMART website (smarttech.com/support). Scan the QR code on the cover of this guide to view links to SMART ... -
Page 14: Chapter 2 Using Basic Features
Touch is not available right after waking up the display or turning it on. Wait a few seconds and then the display will respond to touch. For information about turning the display off, see SMART Board MX and MX Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171555). -
Page 15: Using The Home Button
You can return to the Home screen or the Input screen at any time by following the instructions below. To show the Home screen or the Input screen on SMART Board MX (V3, V2 and V2-C) series displays Tap the Home button on the front control panel. -
Page 16: Using The Remote Control
Chapter 2 Using basic features Name Procedure Screen shade Press to hide screen contents behind a screen shade (see Freezing or hiding the screen on page 23). Press to freeze and unfreeze the screen (see Freeze Freezing the screen on page 23). Press to turn down the volume (see Adjusting the Volume decrease volume on page ... -
Page 17: Smart Board Mx (V3, V2 And V2-C) Series
Chapter 2 Using basic features SMART Board MX (V3, V2 and V2-C) series The image and table below list the remote control’s functions. Name Procedure Press to enter or exit Standby mode (see Waking up the display Power and putting it back to sleep on page 14). -
Page 18: Smart Board Mx Series
Open the Screen Share app (see Sharing your device’s screen to Share screen the display). Note This button is not available on all remote control models. SMART Board MX series The image and table below list the remote control’s functions. smarttech.com/kb/171554... -
Page 19: Using Touch
Chapter 2 Using basic features Name Function MUTE Mute or unmute the volume SOURCE Open the input source menu INFO Press to show the display’s detected resolution and refresh rate for the current input source Open the display’s settings AUDIO Change the display’s audio mode VOL + / VOL - Increase or decrease volume... - Page 20 Chapter 2 Using basic features Note Not all gestures work in all applications. Refer to an application’s documentation to learn which gestures it supports. Pan (one finger) Pan (two fingers) / scroll Pinch to zoom in / scale (enlarge) Pinch to zoom out / scale (reduce) Rotate Flick smarttech.com/kb/171554...
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Page 21: Writing, Drawing, And Erasing
SMART Ink’s tools, such as screen capture, spotlight, screen shade, and so on. To learn more about SMART Ink and its toolbar, visit the SMART Ink support page. Here are a few quick links to get you started:... -
Page 22: Adjusting The Volume
Chapter 2 Using basic features Changing a pen’s default color, thickness, and other properties You can change a pen’s color, thickness, and other properties temporarily using the SMART Ink dynamic (floating) toolbar when you’re viewing a connected computer’s input. To change the pen’s default color, thickness, and other properties, see Changing pen, eraser, and button settings. -
Page 23: Freezing Or Hiding The Screen
Showing and hiding the screen shade For SMART Board MX (V3), MX (V3) Pro, MX (V2-C), MX (V2-C) Pro, MX (V2), MX (V2) Pro, and MX Pro series displays. You can temporarily hide the contents of the screen behind a virtual screen shade by pressing the Screen Shade button on the front control panel or remote control. -
Page 24: Chapter 3 Using The Iq Apps
Using the Apps Library The Apps Library contains the Browser, SMART Whiteboard, and kapp Whiteboard apps. You can also add apps from the web and SMART’s app store or install third-party apps. To open the Apps Library... -
Page 25: Using The Files Library
To learn more about Browser, see Browsing the internet on your display. Using Screen Share For SMART Board MX (V2-C), MX (V2-C) Pro, MX (V2), MX (V2) Pro, and MX series displays. You can share the screens from computers and mobile devices on the display wirelessly using Screen Share. -
Page 26: Using Smart Mirror
To learn how to use the other features of Screen Share, see Sharing your device’s screen to the display. Using SMART Mirror Use SMART Mirror to share content via the internet. No apps are needed to share your screen from Android, Chrome, OS, IOS, macOS, or Windows devices. -
Page 27: Cleaning Up The Display
Using kapp Whiteboard For SMART Board MX (V2-C), MX (V2-C) Pro, MX (V2), MX (V2) Pro, and MX series displays. Use the kapp Whiteboard to write and erase notes on the display just as you do on a traditional dry ®... -
Page 28: Chapter 4 Connecting Computers And Other Devices
Setting a connected computer’s resolution and refresh rate Connecting USB drives, peripherals, and other devices Troubleshooting connected computers Connecting a SMART OPS PC module Connecting USB drives, peripherals, and other devices Warning Ensure that any cables that cross the floor to the display are properly bundled and marked to avoid a trip hazard. - Page 29 You can purchase additional licenses or subscriptions to SMART software to install on other computers. The following software is also available but sold separately: Software...
- Page 30 SMART Product Drivers and SMART Ink SMART Remote Management SMART Product Drivers and Ink are installed and used on the computer input of the display to enable touch and digital inking features. This supporting software is included with SMART’s software products, such as SMART ...
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Page 31: Connecting Room Computers And Guest Laptops
Chapter 4 Connecting computers and other devices Connecting room computers and guest laptops You can connect room computers and guest laptops to the display and view and interact with their inputs. SMART Board MX (V3) series Side and bottom connector panels Front connector panel smarttech.com/kb/171554... - Page 32 Chapter 4 Connecting computers and other devices SMART Board MX (V2-C) series Side and bottom connector panels Front connector panel smarttech.com/kb/171554...
- Page 33 Chapter 4 Connecting computers and other devices SMART Board MX (V2) series Side and bottom connector panels Front connector panel HDMI 3 smarttech.com/kb/171554...
- Page 34 SMART Board MX series Side and bottom connector panels Front connector panel HDMI 1 HDMI 3 HDMI 2 Notes Install SMART software on any computers you connect to the display (see Installing and using SMART software on page 28). smarttech.com/kb/171554...
- Page 35 You can charge devices connected to the USB Type-C receptacle on the side connector panel of SMART Board MX (V3) series interactive displays up to 65 W (if a module is not installed in the accessory slot) or up to 30 W (if a module is installed in the accessory slot).
- Page 36 Chapter 4 Connecting computers and other devices To view the input of a computer connected to a SMART Board MX series display 1. Connect the computer to the display. 2. Press the Input on the front control panel. The Input selection menu appears.
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Page 37: Connecting A Smart Ops Pc Module
For troubleshooting information for connected computers, see Chapter 5 Troubleshooting on page 40. Connecting a SMART OPS PC module If your organization has purchased a SMART OPS PC module, you or your organization’s installers can install the OPS PC module in the display’s accessory slot following the OPS PC module’s installation instructions... -
Page 38: Connecting Usb Drives, Peripherals, And Other Devices
Chapter 4 Connecting computers and other devices For more information about SMART OPS PC modules, see the SMART OPS PC modules user guide (smarttech.com/kb/171747). Connecting USB drives, peripherals, and other devices The display includes the following USB Type A receptacles. You can connect USB drives, peripherals (such as keyboards), and other devices to these connectors and use the devices with the iQ experience, connected computers, and devices installed in the accessory slot (such as the SMART OPS PC module). - Page 39 OPS PC (SuperSpeed) (Hi-Speed) Located on the side connector panels of SMART Board MX (V2 and V2-C) series displays Located on the front connector panels of all displays and on the side connector panel of SMART Board MX series displays smarttech.com/kb/171554...
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Page 40: Chapter 5 Troubleshooting
Contacting your reseller for additional support This section explains how to resolve a variety of common issues with the display. If your specific symptoms aren’t covered below or the solutions to the symptoms don’t work, refer to the SMART knowledge base for additional troubleshooting information community.smarttech.com/s/topic/0TO0P000000Xt5yWAC/mx-series... -
Page 41: The Screen Is Blank Or There's A Problem With The Image On The Screen
OPS to switch to the iQ experience and open the Home screen. Make sure the SMART Board MX (V3, V2 or V2-C) series display is not in Standby mode by pressing the Power button Make sure any connected computers are on and not in an energy saving mode. - Page 42 Symptom Troubleshooting steps The image on the screen is distorted. On SMART Board MX (V3, V2 or V2-C) series displays, press the Home button the front control panel or the remote control. There are lines, snow or, other visual noise on the screen.
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Page 43: There's No Sound Or There's A Problem With The Sound
If you’re using the display’s S/PDIF out connector to connect a sound bar or receiver for external speakers, see the SMART Board MX (V2) and MX (V2) Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171555). -
Page 44: Touch Isn't Working As Expected
Confirm with the installers that the computer is connected to the display with only a single cable. Make sure SMART Product Drivers and SMART Ink are installed and running on any connected computers. Orient the display. See Orienting your SMART interactive product using SMART Product Drivers 12. -
Page 45: The Pens And Erasers Aren't Working As Expected
Reinstall or update SMART Product Drivers and SMART Ink on any connected not to writing with a pen. computers. When you write on the screen, the ink Make sure you are using a SMART Board MX or MX Pro series interactive display appears in the wrong place. pen. Restart the display. -
Page 46: Smart Software On Connected Computers Isn't Working As Expected
The SMART OPS PC module isn’t working as expected Symptom Troubleshooting steps The SMART OPS PC module isn’t See the SMART OPS PC modules user guide (smarttech.com/kb/171747). working as expected. The Intel Compute Card isn’t working as expected Symptom Troubleshooting steps The Intel Compute Card isn’t... - Page 47 Intel Compute Card. You can also find the serial number in the settings. Refer to the SMART Board MX and MX Pro series interactive displays installation and maintenance guide (smarttech.com/kb/171555) for more information.
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Page 48: Certification And Compliance
Responsible Party – U.S. Contact Information iii. the maximum antenna gain permitted for devices in SMART Technologies Inc. the band 5725-5825 MHz shall comply with the e.i.r.p. 2401 4th Ave., 3rd Floor limits specified for point-to-point and non point-to- Seattle, WA 98121 point operation as appropriate. - Page 49 Certification and compliance Innovation, Science et Développement économique Déclaration du Canada Cet appareil est conforme à la norme ISED CNR-247 pour les appareils radio agréés. Son fonctionnement est soumis aux deux conditions suivantes: 1. le dispositif ne doit pas produire de brouillage préjudiciable, et 2.
- Page 50 émetteur. EU declaration of conformity Hereby SMART Technologies ULC declares that the radio equipment type Interactive displays model IDX55-2, IDX55-3, IDX65-1, IDX65-2, IDX-65-3, IDX75-1, IDX75-2, IDX75-3, IDX86- 1, IDX86-2, IDX86-3, and the OPS AM40, AM50 are in compliance with Directive 2014/53/EU.
- Page 51 SMART Technologies smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/171554...
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