Do you have a question about the Board MX Series and is the answer not in the manual?
Questions and answers
Jeff Ricard
May 20, 2025
We had a teacher that setup the board (SMART MX) for a class, walked away and the class was cancelled. Several hours later another teacher came to the class but the board was locked and the first teacher was unavailable to unlock. They needed to power reset the board to use it. Is there any way other users could use the board if it has been previously locked, without rebooting?
1 comments:
Mr. Anderson
May 24, 2025
No, other users cannot unlock a SMART MX board that has been previously locked without user presence. Unlocking requires a user to be present with the device.
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Do you have a question about the Board MX Series and is the answer not in the manual?
Questions and answers
We had a teacher that setup the board (SMART MX) for a class, walked away and the class was cancelled. Several hours later another teacher came to the class but the board was locked and the first teacher was unavailable to unlock. They needed to power reset the board to use it. Is there any way other users could use the board if it has been previously locked, without rebooting?
No, other users cannot unlock a SMART MX board that has been previously locked without user presence. Unlocking requires a user to be present with the device.
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