SMART Podium ID422w Installation And User Manual
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SMART Podium ID422w Installation And User Manual

Interactive pen display
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SMART Podium
ID422w Interactive
Pen Display
Installation and
User's Guide

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  • Page 1 SMART Podium ID422w Interactive Pen Display Installation and User’s Guide...

  • Page 2: Technical Support

    SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

  • Page 3: Important Information

    Important Information Read This Section First For proper installation, read this guide carefully and observe the following precautions. WARNINGS • If the screen is damaged, do not touch any liquid that leaks from it. This liquid is an irritant. If the liquid makes contact with your skin, eyes or mouth, immediately rinse the area with running water for at least 15 minutes.
  • Page 4 Where use is prohibited, turn off the interactive pen display to prevent the possibility of it interfering with or causing other electronic devices to malfunction. SMART does not accept any liability for direct or consequential damages. •...
  • Page 5 ii i – IM POR TA NT I NF O R MAT ION CAUTIONS – INTERACTIVE PEN DISPLAY • Do not place sharp or heavy objects on the interactive pen display. • Do not connect or disconnect the video or power cable if the interactive pen display or your computer is on.
  • Page 6 Disconnect the interactive pen display if you will not use it for an extended period. • If the interactive pen display requires replacement parts, use parts that are specified by SMART Technologies. • Do not expose the interactive pen display to rain or moisture.

  • Page 7: Table Of Contents

    Optional Accessories ..................4 Active USB Extension Cables (USB-XT)..........4 Cat 5 to USB Extender (CAT5-XT)............4 Installing the SMART Podium ID422w ..............5 System Requirements ..................6 For Windows operating systems .............. 6 For Mac operating system software ............6 Video Cards .....................
  • Page 8 Connecting the USB Cable ..............12 Integrating a Monitor or a Projector .............. 13 Attaching the Pen ..................14 Installing SMART Board Drivers and SMART Notebook Software....15 Matching the Resolution ................17 Adjusting the Screen..................18 The Auto-Sync Function................. 18 Manual Synchronization .................
  • Page 9 vi i | CON T EN TS Troubleshooting ....................37 Checking the Interactive Pen Display’s Power ..........38 Power Indicator Problems ..............39 Checking the Interactive Pen Display’s Status ..........40 Status Indicator Problems ..............40 Pen Problems ....................41 Image Problems....................
  • Page 10 vi ii |...

  • Page 11: Overview

    Chapter 1 Overview The SMART Podium ID422w interactive pen display works with your computer and SMART Board™ drivers to create an interactive presentation environment. The SMART Podium ID422w includes dynamic and interactive tools for creating presentations and lessons. When you connect a projector or another monitor to the interactive pen display, you can control applications and create notes using the tethered pen, all while facing the audience.

  • Page 12: The Tethered Pen

    Use the pen tool buttons to control the function of the pen tool. You can select from different digital ink colors and an eraser button. Use the function buttons to right-click and to access specific SMART Board tools, such as SMART Notebook software, the Screen Capture toolbar, and the SMART Keyboard.

  • Page 13: Power

    The SMART Podium ID422w conforms to the Video Electronics Standards Association (VESA®) power saving guidelines. When you use the SMART Podium ID422w with a Display Power Management Signaling (DPMS) compliant computer and video card, the display automatically complies with the following power saving parameters.

  • Page 14: Optional Accessories

    USB connection to a maximum of 64' (20 m). Cat 5 to USB Extender (CAT5-XT) Use the SMART Cat 5 to USB extender to extend your interactive pen display’s USB connection up to 120' (36.6 m) using RJ45 Cat 5 cable (not included). The extender includes two 6' (1.8 m) USB cables to connect your computer and your interactive pen...

  • Page 15: Installing The Smart Podium Id422W

    (page 13) • attach the pen (page 14) • install SMART Board drivers and SMART Notebook software (page 15) • match your computer’s and interactive screen’s resolutions (page 17) • adjust the screen (page 21) •...

  • Page 16: System Requirements

    CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w System Requirements Before installing the SMART Podium ID422w, make sure your computer meets the following minimum system requirements.

  • Page 17: Monitors And Projectors

    CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Monitors and Projectors You can use the SMART Podium ID422w alone or with another display. You may connect a second device, such as an LCD projector or a monitor, to the SMART Podium ID422w DVI OUT receptacle.

  • Page 18: Setting Up Your Work Area

    Because the interactive pen display surface will be a little higher than your desk, you can adjust the height of your desk or chair to assure comfortable use of the device. You can also mount the SMART Podium ID422w onto articulated arms or other third-party stands meeting the VESA 100 specification for display stands.

  • Page 19: Installing The Interactive Pen Display

    CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Installing the Interactive Pen Display There are three primary stages to the installation process: •...
  • Page 20 10 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w To connect the 1.

  • Page 21: Installing The Interactive Pen Display

    – Use only the power adapter that came with the SMART Podium ID422w. Other adapters will not work properly, can damage the interactive pen display, and can create a fire hazard. Using a different power adapter also voids the warranty.

  • Page 22: Connecting The Usb Cable

    USB cable to the USB receptacle on the and computer using the interactive pen display and an available USB receptacle on your computer. USB cable NOTE If you must install drivers not provided by SMART Technologies, search for them in your operating system folders.

  • Page 23: Integrating A Monitor Or A Projector

    Other integration options are available if you amplify the video signal. Use a SMART approved projector, such as the UF55w or UX60 projectors. Alternatively, use a projector that can support VGA resolution and change the display resolution of the connected computer.

  • Page 24: Attaching The Pen

    14 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Attaching the Pen Use the tether to attach the pen to the interactive pen display, so the pen is always within reach.

  • Page 25: Installing Smart Board Drivers And Smart Notebook Software

    The SMART Board tools must be running for you to have full functionality and maximum performance when you use the interactive pen display. You will know the SMART Board tools are open if you can see the SMART Board icon in the notification area (Windows computers) or the Dock (Mac computers).
  • Page 26 CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w 7. After you install SMART Board drivers and SMART Notebook software, select the...

  • Page 27: Matching The Resolution

    • Some Mac computers transmit video signals outside the 56 Hz to 76 Hz synchronization range. These models shouldn’t be used with the SMART Podium ID422w. To set the resolution 1. Open the Windows Control Panel. (Windows computers) 2.

  • Page 28: Adjusting The Screen

    CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Adjusting the Screen SMART Board drivers adjust your screen automatically. However, you can use the On-Screen Display (OSD) menu to change the screen.

  • Page 29: On-Screen Display (Osd) Options

    19 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w On-Screen Display (OSD) Options The following table provides a detailed description of the OSD options menu.
  • Page 30 20 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w OSD Options Functions Other •...

  • Page 31: Adjusting The Display

    21 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Adjusting the Display The OSD options enable you to optimize a variety of display settings at the touch of a button.

  • Page 32: Adjusting Phase And Pitch (Vga Only)

    This is applicable to all display modes. If you change your settings, you can select Reset to return the SMART Podium ID422w to its original factory defaults. Adjusting Phase and Pitch (VGA Only) Some computers and graphics cards may not allow Auto Adjust to function correctly when you first connect the screen.

  • Page 33: Orienting The Screen

    To orient the screen 1. For Windows computers: Press the SMART Board icon in the notification area, and then press Orient. For Mac computers: Press and hold the SMART Board Tools icon in the Dock, and then press Open Orient. NOTES –...

  • Page 34: Securing The Interactive Pen Display

    24 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w NOTES – To effectively orient the interactive screen, press an area near each target, and then slide your pen to the center of each target’s cross hairs before removing it.

  • Page 35: Other Integrations

    For example, you can integrate your interactive pen display with a projector and a SMART Board interactive whiteboard. NOTE If you want to use a video cable longer than 50' (15 m), you must boost the video...
  • Page 36 26 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w...

  • Page 37: Using The Interactive Pen Display

    • the tethered pen and pen tool buttons function like the SMART Pen Tray tools on the interactive whiteboard.

  • Page 38: Touching The Interactive Screen

    Using the Pen The pen for the SMART Podium ID422w is an enhanced pen that senses the amount of pressure you apply to the tip. It is cordless and battery-free. Hold the pen like you would a normal pen or pencil. As you work with the SMART Podium ID422w, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper.
  • Page 39 SMART Board icon in the notification area (Windows computer) or the SMART Board Tools icon in the Dock (Mac computers). Select the Control Panel > SMART Hardware Settings > Pen and Button Settings, and then select the functions you want from the drop-down menus.

  • Page 40: Basic Pen Operation

    NOTE If the screen cursor doesn’t jump to a position close to the pen tip when you place the pen on the display surface, SMART Board drivers may not be installed or they may not be loading. Clicking • Tap the display surface once with the pen tip, or touch the pen to the display surface with enough pressure to register a click.

  • Page 41: Using The Pen Tool Buttons

    31 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Using the Pen Tool Buttons Use the pen tool buttons to control how the interactive pen display responds to your interactive screen touches.

  • Page 42: Writing And Saving Notes

    SMART Notebook software online Help. • You can write notes over computer applications only if the SMART Board tools are running on the computer. You’ll know the SMART Board tools are running if you can see the SMART Board icon...

  • Page 43: Using The Eraser Button

    SMART Notebook – an application that helps you organize, save and share your notes. • SMART Keyboard – a virtual keyboard that floats over your active application and lets you enter typed text at the cursor location. • Right-click function – when you press the Right-Click function button, the next pen contact with the interactive screen is interpreted as a right-click.

  • Page 44: Storing The Pen

    34 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Storing the Pen When you’re not using the pen, put it in the storage compartment on the top of the unit.

  • Page 45: Maintaining The Interactive Pen Display

    Chapter 4 Maintaining the Interactive Pen Display This chapter tells you how to: • clean the interactive screen (this page) • clean the unit casing and the pen (page 36) • replace the pen nib (page 36) Cleaning the Screen You should clean the interactive screen once a week because dirt and dust can stick to the screen.

  • Page 46: Cleaning The Unit Casing And The Pen

    Replacing the Pen Nib Your interactive pen display comes with five replacement pen nibs and an o-ring tool to assist in nib replacement. If you require more replacement nibs, contact your authorized SMART reseller. NOTE If you misplace your o-ring tool, use a pair of tweezers or pliers to remove the nib.

  • Page 47: Troubleshooting

    Windows computer specific problems (page 46) • troubleshoot Mac computer specific problems (page 46) SMART designed this interactive pen display to work reliably, but if you’re having trouble, we recommend you do the following: • If the device driver failed to load properly, first perform the recommended action in any error message that may appear on your screen.

  • Page 48: Checking The Interactive Pen Display's Power

    38 | CH A P T E R 5 – T R O U B L E S H O O T I N G Checking the Interactive Pen Display’s Power The Power indicator shows whether power is reaching the interactive pen display. Power Indicator If the Power indicator is...

  • Page 49: Power Indicator Problems

    The Power indicator is off. • Make sure the interactive pen display is turned on. • Make sure the interactive pen display’s power cable is connected properly. • If the Power indicator still doesn’t illuminate, contact SMART Technical Support (see page 51).

  • Page 50: Checking The Interactive Pen Display's Status

    USB device. • Make sure you’re using the correct pen (not one from another display). • If you touch the pen to the interactive screen and the Status indicator still isn’t green, contact SMART Technical Support (see page 51).

  • Page 51: Pen Problems

    If you encounter problems with the tethered pen, refer to the following table: Symptom Solution You’re unable to use the pen • Adjust the pen’s Tip Feel. In the SMART Control to select or write on the Panel, select SMART Hardware Settings > interactive pen display.

  • Page 52: Image Problems

    CH A P T E R 5 – T R O U B L E S H O O T I N G Image Problems If you encounter problems with the SMART Podium ID422w interactive pen display, refer to the following tables. For additional information about color issues, see the documentation that came with your operating system or applications.
  • Page 53 • Make sure the input video signal frequency RANGE” message appears. setting is 60 Hz which is compatible with the SMART Podium ID422w. • Make sure the video card’s resolution is 1920 × 1080 or lower. • Make sure the refresh rate (horizontal frequency) is 30 to 80 Hz.

  • Page 54: Vga Display Problems

    (VGA only) (see page 22). If necessary, use the Other OSD option to adjust the phase and pitch (VGA only) (see page 22). • Turn off the SMART Podium ID422w, and then turn it on.

  • Page 55: Control And Writing Problems

    You’re unable to write in • Make sure SMART Board drivers are installed. digital ink. • Make sure the SMART Board tools are running. You know the SMART Board tools are running when the SMART Board icon is in the notification area (Windows computers) or the Dock (Mac computers).

  • Page 56: Windows Computer Specific Problems

    Solution At startup, a message states • Make sure the Power indicator is on, and the USB that the SMART Board interface cable is securely connected to an active drivers failed to load or the USB receptacle on your computer or to a USB hub.
  • Page 57 47 | CH A P T E R 5 – T R O U B L E S H O O T I N G To remove Ink files 1. Start your computer in Administration mode. 2. Select the Apple menu > System Preferences > Ink, and then select to disable handwriting recognition.
  • Page 58 48 | CH A P T E R 5 – T R O U B L E S H O O T I N G...

  • Page 59: Hardware Environmental Compliance

    Appendix A Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.

  • Page 60: Packaging

    AP PENDI X A – HA RD WAR E E NVI RON MEN T AL COM PLI ANC E Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging. The packaging used by SMART Technologies to ship products complies with applicable packaging laws. Covered Electronics Devices Many U.S.

  • Page 61: Customer Support

    Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support. Your local reseller can resolve most issues without delay. NOTE To locate your local reseller, visit www2.smarttech.com/st/en-US/Where+to+Buy.

  • Page 62: General Inquiries

    Toll Free 1.888.42.SMART (U.S./Canada) +1.403.228.2500 E-mail info@smarttech.com Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase. Registration To help us serve you, register online at www.smarttech.com/registration.

  • Page 63: Index

    47 registration, 48 Erasing your Notes, 30 Replacing the Pen Tip, 34 RoHS directives, 46 Function Buttons, 31 SMART Technical Support, 47 Status Indicator, 37 Storing the Tethered Pen, 31 general inquiries, 48 support, 47–48 inquiries, 48 Technical Support, 47...
  • Page 64 54 | IN DE X user’s guides, 47 warranty, 48 Using the Eraser, 30 WEEE regulations, 45 Using the Function Buttons, 31 Using the Pen Tool Buttons, 28...
  • Page 66 Contact SMART Technologies Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940...

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