Frequently Asked Questions - inbody BSM170 User Manual

IV. Frequently Asked Questions
Even if no problems arise from the equipment, users may still have many questions, especially regarding clinical
procedures. A few more of the common questions and answers are listed below. If you encounter problems while
using the BSM170/170B or have questions concerning height measurement, please refer to the possible solutions below.
If your problem cannot be resolved from the following table, please contact InBody.
Question
My BSM170/170B does
•
not turn on.
Height measurement
•
seems to be inaccurate.
The Stand is not secure or
•
stable.
The measurement unit
•
is difficult to lower.
The measurement unit
•
is moved but the value
displayed on the LCD is
not changing.
An error message is
•
shown on the LCD
screen.
Batteries may need to be replaced.
•
* If the battery icon ( ) appears on the screen, replace the batteries as soon as possible.
Check to see the BSM170/170B is level.
•
Restart the BSM170.
•
The measuring tape may be dirty. Wipe the measuring tape with a soft
•
tissue. Do not use cleaning solutions as they may damage the measuring
tape.
Check if the measurement tape is protruding above the top of the Stand.
•
The measurement tape must be inserted all the way to the end of the stand.
The arrow mark on the measurement tape must face downward so that,
•
when assembled, the finer gradation is visible on the left-hand side.
The correct measurement position must be maintained. For details on the
•
measurement position, see 'C. Measurement Position' under 'II. Height
Measurement' in this user's manual.
Check that the bottom and joint mounting bolts are fastened tightly.
•
Turn the adjustment screw on the rear of the measurement unit left or
•
right to adjust the tightness for smooth vertical movement of the
measurement unit.
* By default, high pressure is applied to keep the measurement unit from slipping down freely.
If the pressure weakens and the base begins to slip downward, turn the screw clockwise to
increase the pressure.
* If the screw is tightened too tightly, the measurement unit may not move at all.
'Auto-lock' may be enabled. See 'D. Stadiometer Setup' under
•
'I. Stadiometer Installation' of this User's Manual to adjust 'Auto-lock'.
The measurement unit is moved too fast. The BSM170/170B also enters
•
standby mode if the measurement unit is idle for more then 2 seconds.
Answer
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