Creating Digital Model Telephones; Modifying Digital Model Telephones - Nortel Meridian 1 Option 11C Planning And Installation Manual

Changing pre-programmed data Page 399 of 408

Creating digital model telephones

When you create model telephones for digital telephones, you must program
key 0 with a function that can act as a prime extension number or its
equivalent. This includes telephones that are programmed to have Single Call
Ringing (SCR), Multiple Call Ringing (MCR), Single Call Non-Ringing
(SCN), Multiple Call Non-Ringing (MCN), and Automatic Call Distribution
(ACD).
For ACD telephones, the model telephone defines the ACD queue. To define
the extension number, you must enter the ID number of the agent or the
Central Answering Position.
The following information must be entered in LD 11 in order to create a
digital telephone model:
LD 11
REQ NEW
TYPE 2XXX M or 3000 M "XXX" = allowed telephone types
MODL YYY "YYY" = the model number of the telephone that you are
creating (between 1 - 127)
Enter the responses to the remaining prompts in order to complete the new
model. (Refer to the Option 11C Software guides for a complete list of
prompts and possible responses).

Modifying digital model telephones

If you want to modify a digital telephone, load LD 11 and type in the
following commands on the TTY:
LD 11
REQ CHG
TYPE 2XXX M or 3000 M "XXX" = allowed telephone types
MODL YYY "YYY" = the model number of the telephone that you are
modifying
Option 11C Planning and Installation Guide