H.C Duke & Son Electro Freeze GENESIS Series Operator’s Manual With Illustrated Parts List page 56

ELECTRO FREEZE Soft Serve Model GEN-5099
13 Troubleshooting Tables
PROBLEM PROBABLE CAUSE
1. MTS pressure too low.
2. Product too cold.
Product
dispenses
slowly out of
dispensing
3. Low overrun.
head.
4. Wrong rotation on beater.
1. Low overrun.
2.
Dispensed
3.
product too hard.
4. Component failure.
5.
1. Spigot switch rod engaged.
2. Spigot not seated in head.
3.
Freezer runs
continually
and product
4.
continues to
get colder.
5. Starter or relay contact points stuck.
6. Faulty time delay.
7. Suction pressure too low.
44
Cylinder thermostat erratic or set too
cold.
Spigot switch electrically or
mechanically stuck closed. (Unit runs all
the time.)
Low suction pressure, refrigeration
system.
Spigot switch out of adjustment or
defective.
Faulty thermostat or bulb not deep
enough in well.
(continued)
REMEDY
1. See MTS Troubleshooting Charts.
Check product temperature. Should
2. be 18°F (-7.8°C). See Dispensed
Product Too Hard.
Check air meter. If plugged, clean.
3.
See No Air (Overrun).
Have an electrician correct rotation to
4. clockwise as viewed from the front of
the freezer.
Check overrun, if low see MTS
1.
Troubleshooting Chart.
Contact your Electro Freeze
2.
Distributor for service.
Contact your Electro Freeze
3.
Distributor for service.
Contact your Electro Freeze
4.
Distributor for service.
Contact your Electro Freeze
5.
Distributor for service.
1. Close spigot completely.
2. Push spigot down.
Contact your Electro Freeze
3.
Distributor for service.
Contact your Electro Freeze
4.
Distributor for service.
Contact your Electro Freeze
5.
Distributor for service.
Contact your Electro Freeze
6.
Distributor for service.
Contact your Electro Freeze
7.
Distributor for service.
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