Import/Export Issues - Welch Allyn Spot VS100 Directions For Use Manual

42 Troubleshooting

Import/Export Issues

Cannot see the .csv file trying to import Make sure that the file is at the root level of the
Cannot see the banner .png file trying
to import
Cannot see the pdf subfolder or
individual PDF screening result files
Message:
Failed to import 1
file .
After exporting to a computer, get an
error message:
directory is
corrupted and
unreadable
Message:
due to an internal
error.
Message:
exclude personal data
from recovered files,
would you like to
proceed?
Message:
to delete the
recovered files from
this device?
The Import and Export icons do not
highlight after inserting the USB drive.
Issue
USB folder structure, not in a subfolder.
Make sure the file is in the .csv format. You
cannot import a file that ends in .xls or .txt or .do
c.
Make sure the banner file is:
•
•
•
•
Make sure the Exclude Personal Data option is
not selected when you export.
Imported 0 file. Check that the subject information in the
SpotSubject.csv file is formatted correctly. Enter
the date of birth in the specified format or enter
the age in months or years. For example, 12/19/
1963, 8 months, or 10 years.
Delete or move all the files and folders from the
The file or USB 2.0 drive and retry the export.
.
Export failed Data export failed. Retry the export.
Unable to If you select Continue, the device exports the
recovered data with the personal information
included.
If an export contains recovered data files, you can
Would you like
delete the recovered files or keep them on the
device.
A warning display during startup until the files
are deleted.
Verify the USB drive is 2.0 and that files are on
the top level of the folder structure. Insert the
USB drive into your computer. Remove the files
from the drive, and copy them back again.
Welch Allyn
Recommendation
Named "Banner.png"
At the top level of the USB folder structure
No larger than 1 MB
Has the image size 1376 x 240 pixels
® ™
Spot Vision Screener Model VS100
For more information,
see
About Importing/Exporting
Custom banner
Export
Subject Information Screen
Importing/Exporting files
Importing/Exporting files
Export
Export
Import