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Troubleshooting
Troubleshooting WiFi Connection Issues
Before attempting to troubleshoot a WiFi connection issue, make sure the Vector Elite trolley is powered
on. WiFi connection will not be available until the trolley has fully initialized. Refer to the "Starting the
Vector Elite system and Software" chapter in this guide for more information. Additionally make sure that
the PC and remote control are within range of the Vector Elite trolley. The PC and remote control need
to be within 20 feet (6 meters) of the Vector Elite trolley for proper WiFi connection.
Troubleshooting PC WiFi Connection Issues
For Single Trolley Configured Systems:
1. Press on the wireless network icon
2. From the list of wireless networks, select the "VectorXXXX" WiFi network. The "XXXX" will be the
serial number of the Vector Elite trolley.
3. Recheck the Connect Automatically box and then press on the Connect button. The PC will then
connect to the Vector WiFi network.
Note: If the VectorXXXX WiFi network does not appear on the wireless network list, then check to make
sure the wireless adapter is properly connected to the PC. The back of the wireless adapter in the USB
slot, should be flashing slowly. If it is not, flashing reconnect it to the PC and repeat steps 2-3.
For Multi-Trolley Configured Systems:
1. Press on the wireless network icon
2. From the list of wireless networks, under the "WiFi" list, select the VectorRouter_MT2G network.
3. Recheck the Connect Automatically box and then press on the Connect button.
4. From the list of wireless networks, under the Vector list, select the VectorXXXX-PC network.
XXXX will be the serial number of the Vector Elite trolley.
5. Recheck the Connect Automatically box and then press on the Connect button.
Note: If the VectorRouter_MT2G WiFi network does not appear on the wireless network list, then check
to make sure the separate WiFi router is plugged into a power strip and turned on.
Troubleshooting Remote Control WiFi Connection Issues
1. From the remote control home screen, pull the icon bar down to the middle of the screen to display
the common settings.
2. Press on the WiFi icon
3. From the list of wireless networks, select the VectorXXXX WiFi network.
located on the PC status bar.
located on the PC status bar.
(hold down for several seconds).
Chapter
Chapter 12 - Troubleshooting
12
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Table of Contents
Troubleshooting
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