Ingenico iWL255 Quick Reference Manual page 18

inserts the card.
9. Select language (if enabled).
10. The cardholder processes customer EMV prompts.
11. For debit transactions, enter the cashback amount (if enabled).
12. For debit transactions, enter the surcharge amount (if enabled).
13. The cardholder presses [F1] for Yes to confirm the total transaction
amount.
14. For debit card transactions, customer selects [CHQ] or [SAV] and
then enters PIN.
15. For credit card transactions, if the card is issued outside Canada
and eligible for HomeCurrencyPay (HCP), the terminal will calculate
the total transaction amount in the home currency of the country
where the card is issued, based on HCP's real-time currency
exchange rate. The cardholder decides whether to pay in his/her
home currency or Canadian dollars (CAD). Press [F1] to accept the
currency conversion, or press [F4] to decline HCP and pay in CAD.
16. Customer presses [Enter] and hands the terminal back to clerk.
17. Terminal starts to communicate with Global Payments. Once the
transaction is complete, the merchant copy of the receipt is printed.
18. Press [Enter] to print the customer copy of the receipt.
NOTE:
If the chip card is not supported, one of the following
messages will display: "Application Not Supported
Swipe Allowed Remove Card," "Can't Read Chip
Swipe Allowed Remove Card," "Not Processed Swipe
Allowed Remove Card." You may then attempt to
process the transaction using the magnetic stripe.
For swiped/manual entry sale transactions:
1. At the idle screen, press [Enter] to enter the main menu, and then
press [1] to select Sale.
2. Enter the clerk ID (if enabled) and press [Enter].
3. Enter the invoice # (if enabled) and press [Enter].
4. Key in the transaction amount and press [Enter].
Terminal displays "Pass Terminal to Customer," the cardholder
5.
presses [F1] to confirm the transaction amount.
6. If tip is enabled, customer can select either [1]-Tip percentage,
[2]-Tip amount, or [3]-No Tip. If tip percentage is selected,
cardholder then can select one of three pre-set tip percentage