Section 5 Troubleshooting; Troubleshooting Guide; Table 5-1 Troubleshooting The Positioner - Will Burt PositionIt PI-35 Operator's Manual

Section 5
This section describes troubleshooting of the system. Do not open the positioner. Opening the
positioner will break the environmental seal and potentially cause improper stop limit settings.
This will void the warranty. This troubleshooting guide assumes:

Use of (1) positioner

Use of (1) default joystick controller (P/N: 5098901)

5.1 Troubleshooting Guide

This section covers troubleshooting as follows:

Positioner (Table 5-1)

Controller (Table 5-2)
Symptoms
Positioner Does Not Pan or Tilt
Positioner does not pan
or tilt in a single direction.
Positioner does not pan
or tilt in multiple
directions.
Positioner Pans or Tilts Improperly
Positioner pans or tilts in
the wrong direction.
TP-5406201-B
July 2017
Troubleshooting

Table 5-1 Troubleshooting the Positioner

Possible Cause
An electronic limit stop has
been reached.
The system is not receiving
power.
The power supply is wrong.
System settings are
incorrect.
The controller is in a menu.
The system wiring is
incorrect.
Wires are broken or
improperly terminated.
The electronic limit stops
have been reset so that the
positioner cannot move.
The positioner is faulty.
The wiring is incorrect.
The positioner is faulty.
OSITION
P
Remedy
Reset the electronic limit stops
(Section 3.3.5).
Check the schematics (Section 7).
Check the schematics (Section 7).
Reset the factory defaults (Section
5.2).
Exit the menu.
Check the schematics (Section 7).
Check the wires and connections.
Reset the electronic limit stops
(Section 3.3.5).
Contact the factory.
Check the schematics (Section 7).
Contact the factory.
I PI-35
T
5-1