❹ Troubleshooting; I Appliance Behaviour - Zodiac PM40 Series Instructions For Installation And Use Manual

• If a problem occurs, before you contact your retailer, please carry out these few simple checks
using the following tables.
• If the problem continues, contact your retailer.
• : Actions to be performed by a qualified technician only

4.1 I Appliance behaviour

• When the setpoint temperature is reached, the heat pump stops heating: the water temperature
The appliance • When the water flow rate is zero or is not enough, the heat pump stops: check that the water
does not start
heating straight
away • The heat pump stops when the outdoor temperature falls below -8 °C.
• It may be that the heat pump has detected an operating fault (see § "4.2 I Error code display").
• If you have checked these points and the problem persists: contact your retailer.
• Often called condensates, this water is the moisture contained in the air which condenses on
The appliance
is discharging
water • To check that the water is not coming from a leak in the pool circuit on the heat pump, shut
• Your heat pump will soon switch to its defrost cycle to melt the ice.
The evaporator is
• If your heat pump cannot manage to defrost its evaporator, it will stop itself; this means that the
iced over
• The machine has come to the end of the defrost cycle; water has changed to gaseous state and
The appliance is
"smoking" • If your heat pump is not in its defrost cycle, this is not normal. Switch off and disconnect the
•
• When the setpoint temperature is reached, the heat pump stops heating: the water temperature
The appliance is
• When the water flow rate is zero or is not enough, the heat pump stops: check that the water is
not working
• The heat pump stops when the outdoor temperature falls below -8°C or rises above +35°C.
• It may be that the heat pump has detected an operating fault (see § "4.2 I Error code display").
• Check that the automatic water filling controller (see diagram in § "2.3 I Operation") is not
The appliance
is working
• There is too much heat loss: install a heat insulated cover on your pool.
but the water • The heat pump is unable to capture enough calories as its evaporator is clogged with dirt: clean
temperature
does not increase
• Check that the external environment is not hindering the heat pump (see § "❶ Installation").
•
The fan is
running but • If the outdoor temperature is low, the heat pump performs defrost cycles under normal
the compressor
stops from time • The heat pump is unable to capture enough calories as its evaporator is clogged with dirt. Clean
to time with no
error message
The appliance •
trips the circuit
breaker
•
20
❹ Troubleshooting
is higher than or equal to the setpoint temperature.
is circulating correctly in the heat pump (see § "2.2 I User interface presentation") and that the
hydraulic connections are correct.
contact with certain cold mechanisms in the heat pump, especially on the evaporator. The
damper the air, the more condensates your heat pump will produce (your appliance may drain
several litres of water per day). This water is recovered at the base of the heat pump and drained
by the condensate drainage elbow (see § "1.2 I Hydraulic connections").
down the heat pump and run the filter pump to circulate water in the heat pump. If the water
continues to flow through the condensate drainage lines, there is a water leak in the heat pump:
contact your retailer.
outdoor temperature is too low (below -8 °C).
passes through the grid.
heat pump immediately and contact your retailer.
If there is no display, check the power voltage and the fuses.
is higher than or equal to the setpoint temperature.
circulating correctly in the heat pump (see § "2.2 I User interface presentation").
stuck in the open position: this will keep supplying cold water into the pool and will prevent the
temperature from rising.
it to restore its efficiency (see § "3.2 I Maintenance").
Check that the heat pump is the right size for this pool and its environment.
operation.
it to restore its performances (see § "3.2 I Maintenance").
Check that the circuit breaker is correctly dimensioned and that the cable section used is
appropriate (see § "5.2 I Technical specifications").
The supply voltage is too low: contact your electricity supplier.