Warranty - Bay-Tek Piano Keys Service Manual

Bay Tek Entertainment warrants to the original purchaser that the game will be free of defects in
workmanship and materials for a period of 6 months from the date of installation.
Register your new game for an extra 3 months on your warranty.
Log on to : http://www.baytekent.com Then click on the Register tab.
Bay Tek Entertainment will, without charge, repair or replace at it's option defective product or
component parts upon notification to the parts/service department.
Warranty replacement part(s) will be shipped immediately via ground service, along with a Return
Material Authorization (RMA) number for the return of defective part(s). Defective part(s) must be
shipped back to Bay Tek Entertainment unless otherwise instructed.
This warranty does not apply in the event of any misuse or abuse to the product, or as a
result of any unauthorized repairs or alterations. The warranty does not apply if the serial
number decal is altered, defaced, or removed from it's original position.
Should you need your game serviced, determine the serial number from the decal on the back of the
game cabinet or main board, and call 920.822.3951 Ext. 1102
REPAIR OF NON-WARRANTY PARTS
Should your game need servicing, determine the serial number from the decal on the back of the
game cabinet, inside front door, or the cover of this manual and call
An estimate of the repair charges will be quoted to you for approval.
Request immediate shipment of advance replacement part(s).
You must return the faulty part(s) in 14 days to avoid additional charges.
Call the Service Dept at (920) 822-3951 Ext. 1102 to receive a RMA to send the
Repaired part(s) will be shipped back using the same method in which they were received.
Repairs are warranted for 30 days from the date of installation.
WARRANTY OPTIONS
or e-mail to: service@baytekent.com
service@baytekent.com
or e-mail to:
You may now proceed in one of two ways.
Option 1:
You will receive the part(s) with
an RMA for the return of the faulty part(s).
Option 2:
faulty part(s) in for repair
Please include the following information
ADDRESS
PHONE #
SERIAL #
PURCHASE ORDER NUMBER or
AUTHORIZATION to perform service.
NAME
42
920.822.3951 Ext. 1102