Table of Contents
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Index
A
ACD
,
70
administration
,
72
agent programs
,
edit ACD programs
,
edit agent programs
view notes on program
,
ACD/DID assignments
add-on-module
change assigned feature
,
64
clear port
,
64
copy feature
,
63
edit assignments
make assignments to another port
administration
,
70
ACD
administration menu
,
85
directory number
distributed hunt group
,
89
DNIS
,
74
download data
,
74
edit data
,
73
program
,
44
station
,
44
system
,
74
upload data
,
view all programs
, 38, 131–133, 135,
after connect string
assignments
add-on-module buttons
attendant console buttons
,
93
call forward
,
55
CO line
,
93
ringing
distributed hunt group
DNIS
,
91
network table
number/name/ringing/VM-ID
Index
70
72
, 71,
75
114
,
64
,
63
,
43
,
92
74
137
,
63
,
66
,
92
,
90
,
92
tenant lock
,
DNIS/DID ringing
DNIS/DID/ANI line
DSS console buttons
, 54,
flexible buttons
maintain directory numbers
,
55
speed dial
,
56
system messages
attendant console
assigning features to another console
,
edit flexible buttons
flexible button assignments
,
key default settings
,
67
reset keys
attributes
,
53
copy a range
,
50
definitions
,
49
program/update
B
,
121
background char
backup
,
100
data
,
99
menu
backup/restore option
check processor type option
,
2
basic operations
baud rate
, 124,
128
serial port
,
105
baud rate (serial port)
,
27
before you start
button assignment
,
66
attendant console
,
65
DSS console
, 61,
88
flexible
93
,
89
,
65
61
,
85
,
67
67
,
66
67
,
99
,
100
161
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