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TROUBLESHOOTING
MECHANICAL PROBLEMS
2. Paper Jam - Inside Printer
Possible Cause:
•
A non-recommended type of paper is being used.
•
The cutter ass'y and/or thermal head is not properly set.
•
The platen roller is dirty.
•
The cutter jam sensor is defective.
•
Obstruction in the paper path.
•
The Rx motor is defective.
Action:
1. Check if a correct type of paper is being used, and check that the cutter
ass'y and/or thermal head are correctly set.
2. Check for obstructions in the paper path.
3. Check the platen roller. Clean or replace if necessary.
4. Check that the printer jam sensor is working properly.
5. If the problem still remains, do the following.
•
Check the connections between the FCU (CN5) and the Rx motor.
•
Replace the Rx motor.
•
Check the FCU output of power and drive signals to the Rx motor (CN5-
5, 6). If signals are not output, replace the FCU.
•
Check the drive mechanism. Check that all the gears are properly in-
stalled.
6-16
August 7th, 1995
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