Huawei UPS2000-G-3KRTL-V2 User Manual page 103

UPS2000-G-(3 kVA-20 kVA)-V2
User Manual (Two Live Wires)
No.
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Issue 07 (2019-12-19)
Symptom
The Mains indicator is
off.
The battery discharge
time is much less than the
standard time.
Abnormal noises or smell
is generated in the UPS
cabinet.
The battery indicator is
blinking yellow. The
buzzer buzzes 1 second
and then stops 1 second.
The battery capacity is
insufficient. The UPS is
shutting down.
You forget the password.
Copyright © Huawei Technologies Co., Ltd.
Possible Cause Measure
The mains Use a multimeter to check that the
voltage or input voltage and frequency meet
frequency specifications.
exceeds the UPS
input range.
Batteries are not Charge batteries for more than 8
fully charged. hours when the mains is normal.
Test the discharge time again.
The battery Contact local Huawei technical
performance support to replace batteries.
deteriorates.
The UPS is Shut down the UPS immediately
faulty. and cut off the input power supply.
Contact local Huawei technical
support.
 
The
remaining
battery

capacity is
insufficient.

The UPS is
shutting
down, and the
loads are
powering off.

Parameters
settings of
battery
number or
battery
capacity are
not correct.
N/A 

8 Troubleshooting
Save load data immediately and
power off critical loads.
Connect UPS input terminals to
the backup AC power supply.
Set parameters of battery
number and battery capacity
correctly.
If you forget only the LCD
password (the preset password
is 000001), use the feature code
(the preset feature code is
999999) to activate the LCD
password.
If you forget both the password
and the feature code, contact
local Huawei technical support.
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