Preamble; General Information; Sign Explanation; Reception - SORG Vector Service Record For The Rehab Technician

1 PREAMBLE

1.1

GENERAL INFORMATION

�
INDICATION
First and foremost, this service book is for the rehab tech-
nician.
All of the listed work is to be done by a qualified rehab
technician, due to safety reasons.
ATTENTION
All of the work listed here should only be done from a
qualified rehab technician.
All of our wheelchairs fulfill the guidelines and require-
ments according to 93/42/EWG, 2007/47/EWG and
EN12183:2009. SORG Rollstuhltechnik is also certified ac-
cording to the quality management system ISO 9001. With
this, the quality of our wheelchairs are guaranteed and doc-
umented in each step from development to assembling.
If you have any questions, our qualified team would be hap-
py to help you (+49 7254 9279-0).
1.2

SIGN EXPLANATION

ATTENTION
This is how individual related safety aspects of utmost im-
portance are indicated.
�
INDICATION
This is how possible indications of utmost importance are
labeled.
INFORMATION
This is how INFORMATION on mounting and adjustment
work is labeled.
READ
This refers to additional material.
BOLD PRINT
Text in bold print highlights important passages or remarks.
1.3

RECEPTION

DELIVERY
Each wheelchair is mounted, tested for functionality and
correctness in our works and packaged into special card-
board boxes by our shipping experts.
FORWARDING COMPANY
RECEIVING
�
INDICATION
For liability reasons we have to ask you to check the
wheelchair IMMEDIATELY after receiving it and IN THE
PRESENCE of the deliverer (forwarding company) for pos-
sible damages that may have occurred during transpor-
tation.
CONFIRMATION OF RECIEPT
INDICATION
Only sign the confirmation receipt after you have thor-
oughly checked the wheelchair for defects.
�
INDICATION
In case of damages, note on the confirmation receipt that
you have received a damaged wheelchair.
TRANSPORTATION DAMAGES
In case of damages, please proceed as follows:
• write a short record of the damage and review of
events, if possible include pictures clearly showing
the damage,
• get the personal information of the bearer (driver's
license etc.),
• inform us immediately.
�
INDICATION
According to the valid law, damages reported late can
neither be asserted to us nor to the forwarding company.
1.4

SERVICE AND MAINTENANCE

READ
According to § 33 subparagraph 1, clause 4, [German]
SGB V, the responsibility of maintenance, repairs and
replacement lies with the benefactor. After agreement
with your benefactor, be sure to have all safety relevant
inspections, maintenance work and if necessary repairs
conducted in order to make the wheelchair functional.
ATTENTION
Only original parts are to be used for all service and main-
tenance work.
Service Record
5