Troubleshooting Power And Com Port Connections - Paradyne FrameSaver SLV Series Installation Instructions Manual

Troubleshooting Power and COM Port Connections

Symptom
No power, or none
of the system LEDs
are lit.
An LED is not lit.
Power-Up Self-Test
fails. The Alarm
LED is on after
power-up, but the
OK LED is not.
Cannot access the
FrameSaver unit or
the user interface.
Possible Cause
Power cord is not
securely plugged into the
wall power outlet or the
universal power supply.
Wall receptacle has no
power.
Power supply or unit is
defective.
LED is burned out.
The FrameSaver unit has
detected an internal
failure.
COM port is
misconfigured, or async
terminal connected to the
FrameSaver unit is
misconfigured.
Solutions
Check that the power cord is
securely attached at both ends.
1. Check the wall receptacle power
by plugging in some equipment
that is known to be working.
2. Check the circuit breaker.
Contact your sales or service
representative for replacement of
the power supply or unit.
Run the Lamp Test. If the LED in
question does not flash with the
other LEDs, contact your sales or
service representative.
1. Reset the FrameSaver unit and
try again.
2. Contact your service
representative.
1. Reset the FrameSaver unit and
try again (see Restoring
Communication with a
Misconfigured Unit in the User's
Guide).
Make sure Port Use is set to
Terminal for the COM port.
2. Reconfigure the async terminal.
3. Contact your service
representative.
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