Automatic Software Upgrades - LifeSize Icon Flex User Manual

Automatic Software Upgrades

Lifesize Icon Flex automatically downloads and installs up-to-date system software when connected to an
external network. If your Lifesize Icon Flex is not connected to an outside network, you can manually
upgrade software
(see Manually Upgrading your
NOTE Automatic software upgrade is supported on versions 2.5.0 and later. If your
Lifesize Icon Flex is running an earlier version, see
Upgrading your
Manually Upgrading your Software
If your Lifesize Icon Flex is not connected to an outside network, access software updates from
software.lifesize.com. You must become a registered user and enter your serial number to access this site.
1.
From a web browser, log in to
2.
Download the upgrade package to your local computer.
3. Connect your local computer (containing the upgrade software) to Lifesize Icon Flex's USB port.
4.
Close any video conferencing application.
5.
Choose one:
If you are using version 2.5.0 or later:
a.
Open the Lifesize Icon Flex administrator interface and log in. See
b.
Go to Maintenance > System Upgrade and click Select File to find the upgrade package.
c.
Click Upload.
The upgrade can take several minutes. If you close the window before the file upload completes, the
upload is canceled. When the upgrade completes, the system automatically reboots.
If you are using a version earlier than 2.5.0:
a. Carefully lift the base of your Lifesize Icon Flex unit and turn it over.
•
Do not lift the device using the camera or pivot bracket.
•
Do not rest the camera upside-down on a hard surface.
b.
Locate the reset button on the bottom of the camera base.
c.
Using the tip of a pen or a thin stylus, press and hold the reset button for approximately one
second.
Wait until an Lifesize Icon Flex entry appears in your computer's external drive list. This could
take up to 60 seconds.
d.
Locate the upgrade file you downloaded to your computer in step 2. Hold down your mouse button
and drag the file to the Lifesize Icon Flex drive in your computer's external drive list, then release
it. If your computer prompts you to copy the file to this location, choose Yes.
Software).
Software.
software.lifesize.com
Manually
and find the software package for your device.
Using the Administrator
14
Lifesize Icon Flex Guide
Interface.