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Fax Errors - Canon MX860 Service Manual

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2-3. FAX Errors

For errors other than those listed below, please refer to the "G3 / G4 Facsimile Error Code List (Rev. 2." (HY8-23A0-020 in
Japanese, HY8-22A6-020 in English).
(1) User error codes
Error code
#001
#003
#005
#009
#012
#017
#018
#022
#037
#085
#099
#995
(2) Service error codes
Error
TX /
code
RX
##100
TX
Re-transmission of the procedure signal has been attempted
the specified number of times, but failed.
##101
TX /
Sender's modem speed does not match the receiving machine.
RX
##102
TX
Fallback is not available.
##103
RX
EOL has not been detected for 5 seconds (or 15 seconds in
CBT).
##104
TX
RTN or PIN has been received.
##106
RX
The procedure signal has been expected for 6 seconds, but not
received.
##107
RX
Fallback is not available at the sending machine.
TX / RX
TX
Document jam
TX / RX
Document is too long, or page time-over
TX / RX
Initial identification (T0 / T1) time-over
RX
Recording paper jam, or no recording paper
TX
No recording paper at the receiving machine
TX
Redial time-over, but no DT detected
TX
Auto dialing transmission error, or redial
time-over
TX
Call failed (no dial registration)
RX
Memory overflow at reception of an image
TX
No color fax function supported in the
receiving machine
TX / RX
Transmission terminated mid-way by pressing
the Stop/Reset button
TX / RX
During TX (sending): Memory transmission
reservation cancelled
During RX (receiving): Image data received
in the memory cleared
Meaning
Meaning
13 / 64
Solution
(Parts that are likely to be
faulty)
- DF unit
- DF unit
- Check the telephone line type
settings (rotary pulse / touch tone).
- ASF unit
- Pick-up arm unit
- Cassette unit
- Pressure roller unit
- Check the telephone line type
settings (rotary pulse / touch tone).
- Register a dial number.
- Delete unnecessary image data from
the memory.
- Send a fax in the B&W mode.
Solution
(Parts that are likely to be faulty)
- Try a higher transmission level.
- Try a higher transmission level.
- Increase the transmission level of the
sending machine.
- Try a higher transmission level.
- Increase the transmission level of the
sending machine.
- Increase the transmission level of the
sending machine.

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