Fax Errors; User Error Codes; Service Error Codes - Canon PIXMA MX870 Service Manual

2-3. FAX Errors

For errors other than those listed below, please refer to the "G3 / G4 Facsimile Error Code List (Rev. 2." (HY8-22A6-020
in English).

(1) User error codes

Error code TX / RX
#001 TX Document jam
#003 TX / RX Document is too long, or page time-over
#005 TX / RX Initial identification (T0 / T1) time-over
#009 RX Recording paper jam, or no recording paper
#012 TX No recording paper at the receiving machine
#017 TX Redial time-over, but no DT detected
#018 TX Auto dialing transmission error, or redial time-over
#022 TX Call failed (no dial registration)
#037 RX Memory overflow at reception of an image
#085 TX No color fax function supported in the receiving
machine
#099 TX / RX Transmission terminated mid-way by pressing the
Stop/Reset button
#995 TX / RX During TX (sending): Memory transmission
reservation cancelled
During RX (receiving): Image data received in the
memory cleared

(2) Service error codes

Error code TX / RX
##100 TX
##101 TX / RX Sender's modem speed does not match the receiving machine.
##102 TX
##103 RX
##104 TX
##106 RX
##107 RX
##109 TX
Meaning
Re-transmission of the procedure signal has been attempted the
specified number of times, but failed.
Fallback is not available.
EOL has not been detected for 5 seconds (or 15 seconds in
CBT).
RTN or PIN has been received.
The procedure signal has been expected for 6 seconds, but not
received.
Fallback is not available at the sending machine.
After DCS transmission, a signal other than DIS, DTC, FTT,
CFR, or CRP has been received, and re-transmission of the
procedure signal has been attempted the specified number of
times but failed.
- DF unit
- DF unit
- Check the telephone line type settings (rotary
pulse / touch tone).
- ASF unit
- Pick-up arm unit
- Cassette unit
- Pressure roller unit
- Check the telephone line type settings (rotary
pulse / touch tone).
- Register a dial number.
- Delete unnecessary image data from the
memory.
- Send a fax in the B&W mode.
Meaning
14 / 63
Solution
(Parts that are likely to be faulty)
Solution
(Parts that are likely to be
faulty)
- Try a higher transmission level.
- Try a higher transmission level.
- Increase the transmission level of
the sending machine.
- Try a higher transmission level.
- Increase the transmission level of
the sending machine.
- Increase the transmission level of
the sending machine.