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List Of Error Display / Indication; Operator Call Errors - Canon MX860 Service Manual

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MX860 / MX868

2. LIST OF ERROR DISPLAY / INDICATION

Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed on the
LCD in text and by icon.
2. Messages during printing from a computer are displayed on the MP driver Status Monitor.
3. Error codes (the latest 10 error codes at the maximum) are printed in the "operator call/service call error record" area in
EEPROM information print
Buttons valid when an operator call error occurs:
1. ON button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically be cleared
when the cause of the error is eliminated, and pressing the OK button may not be necessary.
3. Stop button: To cancel the job at error occurrence, and to clear the error.
2-1. Operator Call Errors (by Alarm LED Lit in Orange)
Error
Error
code
No paper in the
[1000]
rear tray.
No paper in the
[1003]
cassette.
Paper jam.
[1300]
Paper jam in the
[1303]
rear guide.
Paper jam in the
[1304]
under guide.
Ink may have run
[1600] U041 The following ink may
out.
Ink tank not
[1660] U043 The following ink tank
installed.
Print head not
[1401] U051 Print head is not
installed, or not
properly
installed.
Faulty print head
ID.
U
Message on the LCD
No.
---
Rear tray.
There is no paper. Load
paper and press [OK].
---
Cassette.
There is no paper. Load
paper and press [OK].
---
The paper is jammed.
Clear the paper and press
---
[OK].
---
have run out. Replacing
the ink tank is
recommended.
cannot be recognized.
(Applicable ink tank
icon)
installed. Install the print
head.
U052 The type of print head is
incorrect. Install the
Solution
Confirm that the rear tray is
selected as the paper source.
Set the paper in the rear tray,
and press the OK button.
Confirm that the cassette is
selected as the paper source.
Set the paper in the cassette,
and press the OK button.
Remove the jammed paper or
foreign material causing a
paper jam (paper remainings,
clips, pens, etc.), and press the
OK button.
Replace the applicable ink
tank, or press the OK button to
clear the error without ink tank
replacement. When the error is
cleared by pressing the OK
button, ink may run out during
printing.
Install the applicable ink tank
(s) properly, and confirm that
the LED's of all the ink tanks
light red.
Install the print head properly.
Re-set the print head. If the
error is not cleared, the print
7 / 64
TABLE OF CONTENTS
Parts that are likely to be
faulty
- ASF unit
- Pressure roller unit
- Switch system unit
- Paper feed motor
- Pick-up arm unit
- Pressure roller unit
- Switch system unit
- Paper feed motor
- ASF unit
- Pick-up arm unit
- Cassette unit
- Pressure roller unit
- Ink tank
- Spur unit
- Logic board
- Ink tank
- Carriage unit
- Logic board
- Print head
- Carriage unit
- Logic board
- Print head
- Logic board

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This manual is also suitable for:

Mx868