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M
maintenance
activities by component ........................................
preparing for ...................................................
Maintenance page, CallPilot Manager
Diagnostics section ..............................................
General section ....................................................
Maintenance section ............................................
purpose ................................................................
using ....................................................................
MAJ (fault status), what to do .....................................
MIN (fault status), what to do .....................................
MPC slots
LEDs ...............................................................
multimedia channels, working with .............................
Multimedia Monitor, using .....................................
N
nbtstat command ........................................................
parameters and descriptions ................................
running from the operating system ......................
syntax ...................................................................
netstat command ........................................................
parameters and descriptions ................................
running from the operating system ......................
syntax ...................................................................
network LED ...............................................................
noncritical OS and switch diagnostics ........................
O
operating system
reinstalling ............................................................
system event log, viewing ....................................
OS and switch diagnostics, noncritical .......................
P
parts, obtaining replacement ......................................
PEP Maintenance utility ........................................
ping command ............................................................
parameters and descriptions ................................
running from the operating system ......................
syntax ...................................................................
power status LED .......................................................
R
replacement parts, obtaining ......................................
Avaya CallPilot® 201i Server Maintenance and Diagnostics
reseller .........................................................................
resources, troubleshooting .........................................
58
S
,
12
15
SCSI device LED ........................................................
57
security event log
57
description ............................................................
57
server, 201i
57
startup failure
55
8051, what to do ............................................
31
CallPilot, what to do .......................................
31
Session Trace utility ..............................................
software
,
23
24
maintenance, preparing for ..................................
70
reinstalling ............................................................
,
55
70
startup
diagnostics .....................................................
critical ............................................................
noncritical ......................................................
45
failure
45
8051, what to do ............................................
45
CallPilot, what to do .......................................
45
sequence, description ..........................................
46
Stop, description .........................................................
46
system
46
event log, viewing ................................................
46
problems, resolving ........................................
25
rebuild, performing ...............................................
29
system event log
description ............................................................
System Info tab ..........................................................
System Monitor ...............................................
Channel Monitor tab .............................................
Legend/Help tab ...................................................
12
System Info tab ....................................................
37
using ....................................................................
29
system utilities
Diagnostics Tool ...................................................
System Monitor ....................................................
15
,
75
78
T
41
41
TCP/IP diagnostics ..............................
41
arp ........................................................................
41
ipconfig .................................................................
22
nbtstat ..................................................................
netstat ..................................................................
ping ......................................................................
tracert ...................................................................
tracert command ...................................................
15
9
14
25
37
33
33
,
75
79
12
12
,
20
29
29
29
33
33
31
62
37
,
12
13
12
37
88
,
,
75
85
88
85
88
88
85
76
85
,
–
,
–
36
40
42
44
46
44
40
45
46
41
42
,
42
43
December 2010
117
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Table of Contents
Troubleshooting
