Avaya CallPilot 201i Maintenance And Diagnostics page 116

customer service ..........................................................
D
diagnostics
critical startup .......................................................
failure codes .........................................................
integrated
running .....................................................
troubleshooting failures .................................
when to run ....................................................
last results
description .....................................................
viewing ..........................................................
noncritical OS and switch .....................................
startup ..................................................................
TCP/IP ...........................................
arp .................................................................
ipconfig ..........................................................
nbtstat ............................................................
netstat ............................................................
ping ................................................................
tracert ............................................................
Diagnostics section, Maintenance page .....................
diagnostics tool
CallPilot ..........................................................
diagrams
201i server
HEX display, location .....................................
LEDs, location ...............................................
display, HEX
codes ..............................................................
location .................................................................
distributor .....................................................................
documentation ..............................................................
E
Event Browser, using ............................................
event log
system ..................................................................
event logs
application ............................................................
security .................................................................
types, description .................................................
viewing .................................................................
events
about ..............................................................
investigating .........................................................
F
FAIL (fault status), what to do .....................................
116 Avaya CallPilot® 201i Server Maintenance and Diagnostics
failure codes, diagnostics ...........................................
9
fault management
alarm notification ..................................................
event processing ..................................................
29
G
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64 65 General section, Maintenance page ...........................
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64
H
69
hardware maintenance
67
components, replacing .........................................
29
performing ............................................................
20
preparing for .........................................................
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hardware problems, detecting ....................................
44
HEX display
40
codes ..............................................................
45
location on 201i server .........................................
46
purpose ................................................................
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42
57
I
,
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IDE hard drive
LED ......................................................................
integrated diagnostics
21
running .................................................................
21
troubleshooting failures ........................................
when to run ..........................................................
,
26 28
ipconfig command ......................................................
21
flags and descriptions ..........................................
9
running from the operating system ......................
9
syntax ...................................................................
ipconfig default ...........................................................
,
54 55
L
37
LEDs
IDE drive ..............................................................
37
location on 201i server .........................................
37
MPC slot .........................................................
37
network ................................................................
37
power status .........................................................
purpose ................................................................
,
50 54
SCSI device .........................................................
54
Legend/Help tab .........................................................
logs
event, viewing ......................................................
types, viewing ......................................................
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50
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,
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December 2010