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Avaya INTUITY AUDIX Configuration Notes

Nortel norstar (inband-mode code) using pbxlink dmi-4
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I N T U I T Y
A U D I X M e s s a g e
S e r v e r
This CN is for Support ONLY of Existing Integrations as originally installed.
No NEW Sales or Conversions to different Integrations are supported.
With Inband integration,
one pathway between the
TM
PBX and the INTUITY
system transmits both call
information and voice
communications
TM
Avaya INTUITY
Requirements
C onfiguration Note 9125
T M
0 B
Nortel Norstar (Inband-Mode Code)
using PBXLink DMI-4
Norstar
Voice Path
CO
Line
Voice Path
Minimum Software
DR5 or higher
1 .0 METHOD OF INTEGRATION
1 B
With analog inband integration, one pathway between the PBX and the
TM
INTUITY
communications. The pathway is provided by 2-wire analog single-line
circuits that connect to IVC6 Tip/Ring cards in the system. The IVC6
simulates 2-wire analog lines. Calls to an INTUITY
by the called party information from the PBX in DTMF format. The
TM
INTUITY
waiting indication is set and canceled using DTMF commands over the
same pathway.
2 .0 AVAYA INTUITY
2 B
Tip/Ring Voice Port Cards (IVC6), six analog connections per card
Serial and Inband Integration Software (FID 11 or higher)
INTUITY
Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA Inc.'s experience configuring its systems.
These notes cannot anticipate every configuration possibility given the inherent variations in all hardware and software products.
Please understand that you may experience a problem not detailed in a Configuration Note. If so, please notify the the
TAC/TSO at (408) 922-1822 and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for
errors or omissions contained herein.
INTUITY
Tip
DMI
Ring
DMI
Call ID
MWI
Multiple Return-to-Operator
Minimum Software
I MPORTANT
:
U
U
system transmits both call information and voice
system answers and plays the appropriate greeting. Message-
TM
ORDERING INFORMATION
TM
Software Release 5.1
– RIP 03/10
Release 5.1
TM
port are preceded

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Summary of Contents for Avaya INTUITY AUDIX

  • Page 1 Please understand that you may experience a problem not detailed in a Configuration Note. If so, please notify the the TAC/TSO at (408) 922-1822 and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for...
  • Page 2: Pbx Software Requirements

    If Auto Attendant is not used DO NOT assign any of the trunks to the voicemail stations. The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 3 This setting is vital in a Norstar because the DMI4 needs to build a name table that maps the extension names to the actual The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 4 DMI4 are used), you change the MWI ports option in the SMDI menu to the last port used. This is necessary for The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 5 Assign DNIS as service to all channels. • Assign Number Services to Channels Select “Voice System Administration” menu Select “Number Services” menu The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 6 Select “Transfer Security” menu Assign restrictions if any used. • Message Waiting MWI Device Assignment Select “Switch Interface Administration” menu The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 7 1111 through 1222 and 2555 through 2999, while INTUITY subscribers ranges are 111 The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 8: Hardware Installation

    (6 wires) to each RJ11 on the back of the IVC6 card. The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 9: Testing The Installation

    If calls are Non-Integrated, check the following: Check the appropriate COS has been assigned to the tip/ring lines. The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 10 Norstar can be programmed to send disconnect code “**9” when a caller disconnects, which will ensure faster disconnects. If Transfer failures are encountered, then check the following: The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 11 NOTE: If you encounter problems while performing these tasks, review the “switch log” before escalating problems to your local Technical Support Center. The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 12 Printed in U.S.A. AVAYA Inc. 1033 Murphy Blvd. Milpitas, CA 95035-7912 (408) 577-7000 h ttp://www.avaya.com The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...