RAM 1500 2020 Owner's Manual page 319

ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or

need a tow, just push the ASSIST button and
you'll be connected to someone who can
help. Roadside Assistance will know what
vehicle you're driving and its location. Addi-
tional fees may apply for roadside assis-
tance.
SiriusXM Guardian™ Customer Care –

In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all

other vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead
console.
NOTE:
In case the SOS Call button is pushed in error,
there will be a ten second delay before the SOS
Call system initiates a call to a SOS operator. To
cancel the SOS Call connection, push the SOS
call button on the overhead console or press
the cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the overhead console.
2. The LED light located between the ASSIST
and SOS buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and
a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator:
Indication that the occupant placed a

SOS Call
The vehicle brand

The last known GPS coordinates of the

vehicle
4. You should be able to speak with the SOS
operator through the vehicle audio system
to determine if additional help is needed.
IN CASE OF EMERGENCY
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full responsi-
bility and assume all risks related to the use
of the features and applications in this vehi-
cle. Only use the features and applications
when it is safe to do so. Failure to do so may
result in an accident involving serious injury
or death.
NOTE:
Your vehicle may be transmitting data as

authorized by the subscriber.
Once a connection is made between the

vehicle's SOS Call system and the SOS oper-
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter-
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle's SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occurring
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