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Cannot receive faxes automatically
FAX
Cause
The receive mode displayed on the
bottom left of the LCD is not
<FaxOnly>, <NET SW.>*,
<AnsMode>, or <FaxTel>.
* This setting is only available in Australia and New Zealand.
Machine does not switch automatically between voice
FAX
and fax calls
Cause
The receive mode displayed on the
bottom left of the LCD is not
<NET SW.>*, <AnsMode> or
<FaxTel>.
The sender's fax machine is unable
to send a CNG signal (the signal
which indicates that the call is a fax
call).
* This setting is only available in Australia and New Zealand.
Quality of received fax is poor
FAX
Cause
<ECM RX> is set to <OFF>.
The sender's fax machine is dirty. The image quality of the fax is mainly determined by the sender's fax
148
Troubleshooting
If <Manual> is displayed, you cannot receive faxes unless you pick
up the handset and either press [Color] or [Black], or dial the remote
receiving ID.
If you want to receive faxes automatically, which means not having
to do anything when you are sent a fax, set the receive mode to <FAX
ONLY MODE>, <NET SWITCH>*, <ANS.MACHINE MODE>, or
<FAX/TEL AUTO SW>. (See page 108.) If set to <ANS.MACHINE
MODE>, connect an answering machine to the machine (see Set-Up
Guide) and check that a message plays when the answering machine
answers.
There will be no automatic switching between voice and fax calls
unless the receive mode is set to <NET SWITCH>*,
<ANS.MACHINE MODE> or <FAX/TEL AUTO SW>. If set to
<ANS.MACHINE MODE>, connect an answering machine to the
machine (see Set-Up Guide) and check that a message plays when the
answering machine answers.
Some fax machines are not able to send CNG signals. If so, receive
the fax manually. (See page 108.)
Set <ECM RX> to <ON>. (See page 171.)
machine. Contact the sender and check whether the scanning area of
his/her fax machine is dirty.
Action
Action
Action
Chapter 14
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