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Related Manuals for Canon IMAGECLASS MF5700
Summary of Contents for Canon IMAGECLASS MF5700
- Page 1 Series Basic Guide...
- Page 2 imageCLASS MF5700 Series Basic Guide...
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Page 3: Manuals For The Machine
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals. •... -
Page 4: How This Manual Is Organized
Includes the specifications of this machine and the index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. -
Page 5: Table Of Contents
Contents Preface ............viii How to Use This Manual . - Page 6 Chapter 2 Paper Handling Print Media Requirements ......... 2-1 Printing Areas .
- Page 7 The Clean Earth Campaign ........8-8 THE Canon CARTRIDGE RECYCLING PROGRAM ....8-8...
- Page 8 U.S.A. PROGRAM ..........8-9 Packaging .
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Page 9: Preface
Thank you for purchasing Canon imageCLASS MF5700 Series. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. -
Page 10: Messages Displayed In The Lcd
Messages Displayed in the LCD The following are a few examples of how messages in the LCD are expressed in this manual. The messages are indicated within angle brackets. • If <MEMORY FULL> is displayed, the machine cannot scan the documents. •... -
Page 11: Legal Notices
Do not make any changes or modifications to the equipment unless otherwise specified in this manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No. (516) 328-5600... -
Page 12: Laser Safety
IMPORTANT • This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. • Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Laser Safety This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser product under the U.S. -
Page 13: Trademarks
Disclaimers The information in this manual is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. -
Page 14: Legal Limitations On The Usage Of Your Product And The Use Of Images
Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. -
Page 15: Important Safety Instructions
If these items are dropped or spilled inside the machine, immediately disconnect the power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center. -
Page 16: Power Supply
Do not install the machine in the following locations: - A damp or dusty location - A location near water faucets or water - A location exposed to direct sunlight - A location subject to high temperatures - A location near open flames - A location near devices that contain magnets or generate magnetic fields, such as speakers •... -
Page 17: Handling
• If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately disconnect the power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center. Continued use of the machine in this condition may result in a fire or electrical shock. -
Page 18: Maintenance And Inspections
If these items are dropped or spilled inside the machine, immediately disconnect the power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center. - Page 19 There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
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Page 20: Consumables
Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire. -
Page 22: Introduction
If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 9, “Troubleshooting,” If you cannot solve the problem or if you think your machine needs servicing, contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. -
Page 23: For Canadian Users
For Canadian Users Canon Canada Inc., offers a full range of customer technical support* options: • For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canon.ca) • Automated interactive telephone support on most current products 24 hours, 7 days a week (1-800-652-2666). -
Page 24: Main Components Of The Machine
Main Components of the Machine This section describes the main components of the machine. Front View LINE EXT. a ADF (Automatic Document Feeder) Holds documents and feeds them automatically into the scanning unit. b Document feeder tray Place documents. c Document output tray Documents come out here. - Page 25 a Platen glass cover Open it when you place documents on the platen glass for copying or scanning. Main Components of the Machine b Platen glass Place documents.
- Page 26 Rear View a USB port Connect the USB (Universal Serial Bus) cable. b Ethernet port Connect the network cable. (Only for the MF5770 model.) c Face up cover Open it when you output paper face up, or remove jammed paper. d Power socket Connect the power cord.
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Page 27: Operation Panel
Operation Panel This section describes keys used when making copies, scanning and setting the Menu. For keys not described here, see Chapter 1, “Introduction,” in the Facsimile Guide. ■ MF5770 a In Use / Memory indicator Lights green during copying or when the copy job is stored in the memory. - Page 28 n Start key Starts copying. o Stop/Reset key Cancels copying and other operations, and returns to the standby display. p Set key Determines the contents you set or register. ■ MF5750 Redial / Pause Coded Dial Directory Hook ■ MF5730 q Collate / 2on1 key Sorts copies in order of pages or reduces two documents to fit on a single sheet.
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Page 29: Standby Display
Standby Display The standby display differs depending on which mode is selected. The standby display in the Copy or Scan mode is as follows: ■ Copy Mode Copy ratio Exposure ■ Scan Mode NOTE • When the machine is plugged in, the LCD displays <INITIALIZING...> for a while, then the standby display appears. -
Page 30: Energy Saver Mode
Energy Saver Mode This machine provides an energy saver function. When no operations are performed for a specified number of minutes, the machine automatically enters the energy saver mode. NOTE • The time until the machine enters the energy saver mode can be specified in a range of 3 minutes to 30 minutes. -
Page 31: Restoring From The Energy Saver Mode Manually
Restoring from the Energy Saver Mode Manually Press [Energy Saver]. The Energy Saver key goes off and the machine enters the standby mode. NOTE The machine can be restored from the energy saver mode immediately. However, it may vary according to room temperature and circumstances. 1-10 Energy Saver Mode... -
Page 32: Paper Handling
Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, contact your local authorized Canon dealer or the Canon help line. ■ Paper Storage In order to prevent paper jams, follow this procedure below: •... -
Page 33: Printing Areas
Please note that the term “printing area” represents both the recommended area for optimum print quality and the entire area where the machine can technically print from your computer. Printing area (light shade): Canon recommends that you print within this area. ■ Paper MAX. -
Page 34: Loading Paper
Loading Paper This section describes how to load paper in the cassette and the multi-purpose feeder. CAUTION When loading paper, take care not to cut your hands on the edges of the paper. IMPORTANT Do not load paper from the back of the machine with the cassette in place. Doing so may damage the paper feeding assembly inside the machine. - Page 35 While holding the lock release lever on the paper guide at the rear of the cassette, slide the paper guide to the mark indicating the desired paper size. ● When Loading Legal Size Paper: ❑ Pull the blue tab (A) and extend the cassette (B). Set the paper guide to LTR (C). IMPORTANT If the paper guide is not adjusted correctly for the size of the paper, the quality of your printouts may be adversely affected.
- Page 36 Load the paper stack in the cassette with the print side down. When you load paper with a logo on, position the paper with the print side down (logo side) and load it so that the top of the paper feeds first in the cassette. While holding the lock release lever on the paper guide on left side of the cassette, slide the paper guide to the mark indicating the desired paper size.
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Page 37: Loading Paper In The Multi-Purpose Feeder
Make sure the paper stack does not exceed the load limit mark (A) and it is loaded under the hooks (B) on the paper guides. IMPORTANT • Do not load different size and type of paper at the same time. •... - Page 38 Slide the paper guides to the mark of the desired paper size. IMPORTANT If the paper guides are not adjusted correctly for the size of the paper, the quality of your printouts may be adversely affected. Insert the paper square into the multi-purpose feeder with the print side up.
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Page 39: Loading An Envelope In The Multi-Purpose Feeder
Specify the size and the type of the paper you load. For details on how to specify the paper size and type, see “Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder),” on p. 2-10. Loading an Envelope in the Multi-Purpose Feeder Use the multi-purpose feeder when you want to copy or print an envelope one by one. - Page 40 Insert the envelope square into the multi-purpose feeder with the print side up and the right edge (i.e., closer to the stamp) first. Specify the size and the type of the paper you load. For details on how to specify the paper size and type, see “Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder),”...
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Page 41: Specifying The Paper Size And Type
Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder) Specifying the Paper Size At the factory, the paper size has already been set to <LTR>. Each time you change the paper size you load in the cassette or the multi-purpose feeder, it is necessary to specify the paper size according to the following. -
Page 42: Specifying The Paper Type
Specifying the Paper Type <PLAIN PAPER> is selected as the default paper type. When using paper other than plain paper, you can specify the paper type according to the following. Specifying the paper type can prevent poor copy quality, or the printout not being printed correctly. -
Page 43: Orientation Of The Document And The Paper Loading
Orientation of the Document and the Paper Loading When you load or place a document in the ADF or on the platen glass, the orientation of the document and the orientation of the paper in the cassette or in the multi-purpose feeder are as shown below. -
Page 44: Selecting The Paper Output Area
Selecting the Paper Output Area Open the face up cover located on back side of the unit for face up paper output, or close the face up cover and pull out the output tray located on the front of the unit for face down paper output. -
Page 45: Face Down Paper Output Area
Paper Type Heavy Paper Transparencies Envelopes Face Down Paper Output Area The paper is delivered with the printed side down on the output tray. Paper is stacked in printed order. Close the face up cover, and pull out the output tray. IMPORTANT •... -
Page 46: Face Up Paper Output Area
Face Up Paper Output Area The paper is delivered with the printed side up from the face up paper output at the rear of the machine. This way is convenient for printing on transparencies, or envelopes which tend to curl, because the paper is delivered straight through out of the machine. Open the face up cover. - Page 47 2-16 Selecting the Paper Output Area...
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Page 48: Document Handling
Document Handling This chapter describes the types of documents you can scan or copy with this machine and how to set them on the platen glass. Document Requirements The documents you place on the platen glass or loaded in the ADF for copying, scanning, or sending must meet these requirements: Type of Plain paper... -
Page 49: Problem Documents
NOTE When making copies of a small size document, the copy speed may be slightly slower than usual. Problem Documents • Make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loading it in the ADF. •... -
Page 50: Setting Up Documents
Setting Up Documents For scanning, place your documents on the platen glass or load them in the ADF. Where you set up your documents depends on the size and type of documents you want to scan. (See “Document Requirements,” on p. 3-1.) Placing a Document on the Platen Glass Open the platen glass cover. -
Page 51: Loading Documents In The Adf
The illustration below shows how to place a LTR-size document on the platen glass. Gently lower the platen glass cover. The document is now ready for scanning. Loading Documents in the ADF Fan the edges that will feed into the machine first, then tap the edges of multiple page documents on a flat surface to even the stack. - Page 52 Adjust the document guides to the width of the document. Load the documents face up in the ADF. NOTE • For multiple page documents, the pages are fed one by one from the top of the stack (from the first page). •...
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Page 53: The Paper Path Of The Adf
The Paper Path of the ADF Scanning unit NOTE • When documents are loaded in the ADF, the scanning unit moves to the position shown above and remains there. • When documents are not loaded in the ADF, the scanning unit moves to scan it. Setting Up Documents The machine scans documents from the first page. -
Page 54: Printing From Your Computer
Printing from Your Computer This chapter explains how to print the documents from your computer using the printer driver included in the CD-ROM. Before Printing Before printing, software must be installed in your computer. • If not, please see the Set-Up Instructions (for MF5730/MF5750 users), Set-Up Instructions for Networking and Printing (for MF5770 users) or Chapter 1, “Installation,”... - Page 55 Click the corresponding printer driver icon. From the [File] menu, click [Set as Default Printer] (Windows 98/ Me: [Set as Default]). Before Printing...
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Page 56: Printing Documents
Printing Documents The general steps for printing a document are explained below. Load paper in the cassette or the multi-purpose feeder. For details on how to load paper, see “Loading Paper,” on p. 2-3. Open the document in an application. Select the command to print. -
Page 57: Canceling Printing
Canceling Printing Open the [Printers and Faxes] (Windows 98/Me/2000: [Printers]) folder. ● On Windows XP/Server 2003: ❑ Click [start] on the Windows task bar ➞ select [Printers and Faxes]. ● On Windows 98/Me/2000: ❑ Click [Start] on the Windows task bar ➞ select [Settings] ➞ [Printers]. Double-click the corresponding printer driver icon. -
Page 58: More Information
More Information For detailed information on all printing features, see Chapter 2, “Printing,” in the Software Guide. More Information... - Page 59 More Information...
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Page 60: Copying
Copying This chapter explains how to make copies, adjust scan settings to improve the image quality, and enlarge or reduce the copy sizes. It also describes the special copy features. Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on setting up documents, see Chapter 3, “Document Handling.”... -
Page 61: Making Copies
Making Copies NOTE • When making copies on LTR-size paper after having continuously copied on paper smaller than LTR-size paper, the copies may be dirty. To prevent copies from being dirty, wait about 1 minute before making copies. • When making copies of a small size or heavy paper*, etc., the copy speed may be slightly slower than usual. -
Page 62: Press [Start]
Press [Start]. NOTE To cancel copying, press [Stop/Reset] ➞ follow the instructions in the LCD. • You can also cancel copying using [Status Monitor]. (See “Confirming and Deleting a Copy Job,” on p. 7-3.) • When you cancel copying while scanning a document from the ADF, the document may jam in the ADF. -
Page 63: Setting Enlarging/Reducing
Setting Enlarging/Reducing You can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. Enlarging/Reducing Using Preset Copy Ratios Press [Enlarge / Reduce]. Press [((-)] or [)(+)] to select the copy ratio ➞ press [Set]. You can select from the following: - 200% MAX. -
Page 64: Enlarging/Reducing Using Custom Copy Ratios
Enlarging/Reducing Using Custom Copy Ratios Press [Enlarge / Reduce] twice. Use the numeric keys to enter the copy ratio ➞ press [Set]. Z O O M 5 0 - 2 0 0 % 8 0 % • You can enter the copy ratio from 50% to 200%, selectable in 1% increments. •... -
Page 65: Improving Copied Image
Improving Copied Image Adjusting the Image Quality (Resolution) You can adjust image quality to the appropriate level best suited for a document with text or photos. Three modes are available for adjusting the image quality. Press [Image Quality]. Press [Image Quality] repeatedly until the image quality you want appears. -
Page 66: Adjusting Manually
Adjusting Manually Press [Exposure] to select the manual mode. Press [((-)] or [)(+)] to adjust the copy exposure ➞ press [Set]. For a lighter copy exposure, press [((-)]. For a darker copy exposure, press [)(+)]. E X P O S U R E - L T D K + NOTE... -
Page 67: Special Features
Special Features The machine has the following SPECIAL COPY features. These features allow you to sort copies in page order and create special copies easily. - Collate Copy Sorts copies in page order. - 2 on 1 Reduces two documents to fit on a single paper. - Reserve Copy Reserves the next job while the machine is printing out. -
Page 68: When Placing A Document On The Platen Glass
Use the numeric keys to enter the number of copies you want. 1 0 0 % C O L . L T R T E X T / P H O T O You can set up to 99 copies. Press [Start]. -
Page 69: On 1 Copy
Press [Start]. The machine begins scanning the next page and prints only 1 copy. Repeat step 5 and 6 to scan all documents, and prints only 1 copy of each document. Press [Set]. The machine begins printing rest of copies. NOTE When scanning multiple page documents, <MEMORY FULL>... -
Page 70: When Placing A Document On The Platen Glass
Use the numeric keys to enter the number of copies you want. 2 O N 1 L T R T E X T / P H O T O You can set up to 99 copies. Press [Start]. NOTE If <MEMORY FULL> appears in the LCD while scanning, the document being scanned stops in the ADF. -
Page 71: Reserve Copy
Press [Start]. Repeat steps 5 and 6 to scan all documents. After scanning every two sheets, the quantity of copies of the document specified in step 3 will be printed out. Press [Set]. NOTE If the image quality mode is set to other than <TEXT> when making a 2 on 1 copy of a document which has many graphics or photos, <MEMORY FULL>... - Page 72 Adjust any necessary settings for your document. • Press [Image Quality] to select the scanning resolution. (See “Adjusting the Image Quality (Resolution),” on p. 5-6.) • Press [Exposure] to select the scanning exposure. (See “Adjusting the Exposure (Density),” on p. 5-6.) •...
- Page 73 5-14 Special Features...
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Page 74: Scanning
Scanning This chapter briefly explains how to scan documents into your computer using the scanner driver included in the CD-ROM. Before Scanning Before scanning, software must be installed on your computer. If not, please see the Set-Up Instructions (for MF5730/MF5750 users), Set-Up Instructions for Networking and Printing (for MF5770 users) or Chapter 1, “Introduction”... -
Page 75: Scanning Methods
Scanning Methods There are two methods of scanning documents to your computer: • Using a TWAIN- or WIA- (Windows XP) compliant Windows application • Using [SCAN] on the operation panel of the machine IMPORTANT For better scanning quality we recommend that you place documents on the platen glass. If you use the ADF, the scanned image might not be clear. -
Page 76: More Information
More Information For detailed information on all scanning features, see Chapter 3, “Scanning,” in the Software Guide. More Information... - Page 77 More Information...
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Page 78: Status Monitor
Status Monitor This chapter explains how to check the status of the jobs stored in the machine, and to confirm or delete them as needed. Checking the Status of the Jobs Stored in the Machine Use the [Status Monitor] to confirm or delete copy, fax in the machine. -
Page 79: Confirming And Deleting A Fax Job
Confirming and Deleting a Fax Job Follow the procedure below to confirm the sending or receiving status. Press [Status Monitor]. Press [((-)] or [)(+)] to select <RX/TX STATUS> ➞ press [Set]. NOTE • If there is no job, <NO CURRENT RX/TX JOB> is displayed. •... -
Page 80: Confirming Transmission Results
Confirming Transmission Results Follow the procedure below to confirm the sending or receiving results. Press [Status Monitor]. Press [((-)] or [)(+)] to select <TX/RX LOG> ➞ press [Set]. NOTE If there is no job, <NOT FOUND> is displayed. Press [((-)] or [)(+)] to confirm the sending or receiving results. Press [Stop/Reset] to return to the standby display. -
Page 81: Confirming And Deleting A Print Job
If you decide to delete the job, press [((-)] for <YES>. NOTE To cancel deleting the job, press [)(+)] for <NO>. Once the job is deleted, the job cannot be restored. Press [Stop/Reset] to return to the standby display. Confirming and Deleting a Print Job Press [Status Monitor]. -
Page 82: Confirming And Deleting A Report Job
Confirming and Deleting a Report Job Press [Status Monitor]. Press [((-)] or [)(+)] to select <REPORT STATUS> ➞ press [Set]. NOTE • If there is no job, <NO REPORT JOBS EXIST> is displayed. • If there is only one report job, go to step 4. Press [((-)] or [)(+)] to confirm the report. - Page 83 Checking the Status of the Jobs Stored in the Machine...
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Page 84: Maintenance
Maintenance This chapter explains how to clean the machine, replace the toner cartridge, and repack and transport the machine. Periodic Cleaning Your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. CAUTION • When cleaning the machine's exterior or the platen glass, be sure to disconnect the power cord before cleaning the machine. -
Page 85: Cleaning The Scanning Area
Cleaning the Scanning Area Wipe the scanning area (shaded area) with a clean, soft, lint-free cloth moistened with water, then wipe with a clean, soft, dry, lint-free cloth. Cleaning the ADF Area Black lines may appear in copies when the ADF is used to feed documents. This is caused by paste, ink, correction fluid, or other foreign matters in the read area of the platen glass (shaded area). - Page 86 IMPORTANT • Paste, ink, correction fluid, and other foreign matter can soil the platen glass when you send a document through the ADF while the paste, ink, or correction fluid on the document is still wet. This is what causes black lines on copies. Whenever you load a document in the ADF, always check to make sure that any paste, ink, or correction fluid that is on the document is completely dry.
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Page 87: When To Replace The Cartridge
When to Replace the Cartridge The cartridge is a consumable item and should be replaced when the toner runs out. If white streaks or light bands appear on the printouts, the toner is running low. NOTE Before handling the cartridge, see the precautions in “Handling and Storing the Cartridge,”... -
Page 88: Print Yield
Approximate Print Yield Canon genuine Cartridge X25: Approx. 2,500 printouts (A4 at 5% dot coverage*). * The term “A4 at 5% dot coverage” denotes a document on which the area covered with toner is 5% of the total area of an A4-size sheet. -
Page 89: Handling And Storing The Cartridge
Handling and Storing the Cartridge This section describes the precautions to ensure optimum copy quality. Handling Precautions WARNING • Do not throw the cartridge into open flames, as this may cause the toner to ignite and result in burns or a fire. •... -
Page 90: Storing Partially Used Cartridges
If you do not have the protective bag or shipping box for the cartridge, store the cartridge in a dark location. Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called “The Clean Earth Campaign.” This program preserves precious natural resources by utilizing a... -
Page 91: The Clean Earth Campaign
The Clean Earth Campaign THE Canon CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program fulfills the first initiative of Canon's Clean Earth Campaign, which supports four critical environmental areas: • Recycling in the Workplace • Conserving Environmental Resources • Scientific Research and Education •... -
Page 92: U.s.a. Program
We encourage you to use this option as a more efficient way to ship cartridges. • Place as many cartridges as possible into one box. Carefully seal the box with tape; • Call 1-800-OK-Canon to receive your free eight cartridge collection box. When to Replace the Cartridge... - Page 93 Maximum weight = 70 lb (31.8 kg) Maximum length = 108" (2,743 mm) Maximum girth (length + 2 × width + 2 × height) = 130" (3,302 mm) If your shipment exceeds the above limits, please call 1-800-OK-Canon for special shipping information. Please Note: Do not send defective cartridges for replacement.
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Page 94: Shipping
Apply the UPS authorized returning label provided in this guide. Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative mail service with the U.S. Postal Service. Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label. -
Page 95: Canada Program-Canada Programme
Call 1-800-667-2666 to receive your free Canon collection box kit. The collection box can accommodate eight individual cartridge boxes. • Place your eight individually packaged boxes of empty cartridges into the Canon collection box. Seal the box. • Apply the Canon Canada Inc./Canada Post label provided in this brochure. - Page 96 Working to preserve endangered species is a long-standing Canon interest. To this end, for every cartridge collected, Canon Canada donates $1, shared equally between World Wildlife Fund Canada and the Nature Conservancy of Canada. This donation is utilized in Canada.
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Page 97: Replacing The Cartridge
Replacing the Cartridge This section describes how to remove the used cartridge and replace it with a new one. Before replacing the cartridge, be sure to read the section “When to Replace the Cartridge,” on p. 8-4. NOTE Before handling the cartridge, see the precautions in “Handling and Storing the Cartridge,”... - Page 98 Rock the cartridge 5 or 6 times to distribute the toner evenly. Place the cartridge on a flat and stable surface. Fold the tab (A) on the sealing tape (B) as shown below, and pull it out straight while supporting the cartridge. Make sure that the tab itself is detached from the cartridge.
- Page 99 Hold the cartridge and align the projections (A) on both sides of the cartridge to the guides (B) in the machine, then gently slide the cartridge into the machine as far as it will go. Be sure to position the arrow mark (C) on the cartridge towards the inside of the machine.
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Page 100: Repacking And Transporting Your Machine
Repacking and Transporting Your Machine Be sure to unplug the power cord before transporting the machine. If the machine is likely to be subjected to vibration (e.g., when transporting over long distances), the following precautions should be taken. If you do not follow these precautions, the machine may be damaged or the quality of your printouts may be adversely affected. -
Page 101: Carrying The Machine By The Sides
Carrying the Machine by the Sides Pull out the cassette completely, and remove the extension cover. Push in the output tray, and close the document feeder tray. Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration above. -
Page 102: Troubleshooting
Troubleshooting This chapter describes the problems you might encounter when using the machine and their remedies. It also explains what to do if you cannot solve the problem by yourself. Clearing Jams This section describes how to remove jammed paper. Removing Jammed Paper from Inside the Machine When print media jams inside the machine, the LCD displays <REC. -
Page 103: Remove The Cartridge
Open the front cover. Remove the cartridge. IMPORTANT • Remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside the machine. • To avoid possible damage to the machine, do not touch the pins (A) near the left end of the transfer roller (B). - Page 104 NOTE Do not expose the cartridge to light for more than 5 minutes. If necessary, put the cartridge in its original protective bag or wrap it with a thick cloth to prevent exposure to light. Open the face up cover (A) and push down the green paper release levers (B) on both sides of the face up paper output.
- Page 105 If the leading edge of the paper is visible but has not entered the imaging area, pull the paper forwards and roll it inwards. IMPORTANT • Do not pull the jammed paper forward from the cassette. It may cause a machine malfunction.
- Page 106 Gently pull the jammed paper between the output rollers until the leading edge emerges from the machine. Carefully pull the jammed paper straight out through the rollers. If the jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out of the machine.
- Page 107 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow. ● When Feeding Paper from the Cassette: ● When Feeding Paper from the Multi-Purpose Feeder: Push the paper release levers back to their original position and close the face up cover.
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Page 108: Removing Jammed Paper From The Adf
IMPORTANT After you replace the cartridge and close the front cover, the machine should be ready for operating. If the machine returns to the ready state for operating, troubleshooting has been successful. If the machine does not return to the ready state for operating, confirm that the paper release levers are pushed back to their original position, and check to see that jammed paper is not left in the machine. - Page 109 Open the ADF and gently remove the jammed paper from the document output tray. NOTE After removing jammed paper, even edges of the document before loading it in the ADF again. Clearing Jams...
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Page 110: Lcd Messages
LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error. This section describes the general messages and those related to copy and print functions. For the messages related to fax functions, see Chapter 7, Troubleshooting, in the Facsimile Guide. - Page 111 Remedy Reset the machine by opening the front cover and then closing it. If the message persists, unplug the machine from the power supply and contact Canon Authorized Service Facilities or the Canon Customer Care Center. CHECK PRINTER COVER Cause The front cover is not closed completely.
- Page 112 Unplug the machine from the power supply and wait approximately 3 minutes to 5 minutes, then plug it in again. If this does not solve the problem, unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center.
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Page 113: Paper Feeding Problems
Paper Feeding Problems Paper does not feed correctly. Does the cassette or multi-purpose feeder contain an appropriate quantity of sheets? Make sure the paper stack in the cassette or multi-purpose feeder does not exceed the capacity of the cassette or multi-purpose feeder. (See “Loading Paper,”... - Page 114 Paper,” on p. 2-3.) Is the proper transparency loaded in the multi-purpose feeder? Do not use any transparencies designed for color copiers. They will cause a paper jam. Please use transparencies recommended by Canon. Paper feeds curled. Is the proper paper loaded? Check if the proper paper is loaded in the cassette or multi-purpose feeder.
- Page 115 Paper stacked roughly. Is the proper paper loaded? Check if the proper paper is loaded in the cassette or multi-purpose feeder. (See Chapter 2, “Paper Handling.”) Check if the appropriate paper type is selected in <PAPER TYPE> in <PAPER SETTINGS> of the Menu. (See “Specifying the Paper Type,” on p. 2-11.) Repeated paper jams occur.
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Page 116: Copying Problems
Copying Problems The machine will not make a copy. Is the cartridge installed correctly? Make sure the cartridge is installed correctly. (See the Set-Up Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Is the sealing tape removed from the cartridge? Remove the sealing tape from the cartridge. -
Page 117: Print Quality Problems
Print Quality Problems The print quality is not what you expect; print is not clear, has missing dots or white streaks. Are the size, thickness and type of the paper you are using within the specifications of the machine? Check that the paper you are using is supported by the specifications of the machine. - Page 118 Is the machine installed in a stable location? Install the machine in a proper location. (See “Installation,” on p. xiv.) Copies are too dark or too light. Is the exposure adjusted correctly? Adjust the exposure correctly using [Exposure]. (See “Adjusting the Exposure (Density),”...
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Page 119: Printing Problems
5 minutes, then plug it in again. If the problem is fixed, the Alarm indicator will turn off, and the LCD will return to the standby mode. If the Alarm indicator remains flash, unplug the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center. -
Page 120: Scanning Problems
Scanning Problems The machine will not scan a document. Did you connect the power cord to the machine just now? Wait for a while. After connecting the power cord, the machine cannot scan documents immediately. Is the document loaded correctly? Remove the document, stack it if necessary, and load it in the ADF correctly. -
Page 121: General Problems
3 minutes to 5 minutes until the temperature inside the machine lowers, then plug it in again. If the LCD remains blank, unplug the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center. -
Page 122: If You Cannot Solve The Problem
If the machine makes strange noises, emits smoke or strange smells, unplug the power cord immediately, and then contact Canon Authorized Service Facilities or the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. IMPORTANT Attempting to repair the machine yourself may void the limited warranty. - Page 123 9-22 If You Cannot Solve the Problem...
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Page 124: Chapter 10 Machine Settings
Machine Settings This chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference. Accessing the Machine Settings Press [Menu]. Press [((-)] or[)(+)] to select the menu you want to change ➞ press [Set]. -
Page 125: Menu Descriptions
Menu Descriptions NOTE For details on <FAX SETTINGS>, <ADD REGISTRATION>, and <REPORTS/LISTS>, see Chapter 8, “Machine Settings,” in the Facsimile Guide. (Only for the MF5750/ MF5770 models.) PAPER SETTINGS 1. CASSETTE 1. PAPER SIZE 2. PAPER TYPE 2. MP TRAY 1. -
Page 126: Common Settings
COMMON SETTINGS Name 1. DEFAULT SETTINGS COPY FAX* SCAN 2. VOLUME CONTROL 1. KEYPAD VOLUME 2. ALARM VOLUME 3. TX DONE TONE ERROR ONLY 4. RX DONE TONE ERROR ONLY 5. PRINT DONE TONE ERROR ONLY 6. SCAN DONE TONE Descriptions Selects the Copy, FAX*, or Scan mode for the machine's default mode. - Page 127 ERROR ONLY 7. CALLING VOLUME 8. LINE MONITOR VOL. 3. TONER SAVER MODE 4. DISPLAY LANGUAGE Only for the MF5750/MF5770 models. 10-4 Menu Descriptions Name A scanning end tone sounds only when any error occurs while scanning. 1 to 3 (1) The scanning end tone does not sound.
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Page 128: Copy Settings
COPY SETTINGS Name 1. STD. IMAGEQUALITY TEXT/PHOTO TEXT PHOTO 2. STANDARD EXPOSURE MANUAL AUTO 3. STD ZOOM RATIO MANUAL PRESET RATIO 4. STANDARD COPY QTY 5. AUTO SORT 6. PAPER SIZE GROUP INCH 7. SHARPNESS Descriptions Selects the document type. Text/photo mode Character mode Photo mode... -
Page 129: Printer Settings
PRINTER SETTINGS 1. ERROR TIME OUT 10-6 Menu Descriptions Name Sets the length of time before the machine returns an error when no data is received from the computer. The error time out is on. Sets the time out period. 5SEC to 300SEC (15SEC) The error time out is off. -
Page 130: Timer Settings
TIMER SETTINGS Name 1. DATE/TIME SETTING* 2. DATE SETUP* 3. AUTO CLEAR 4. ENERGY SAVER 5. DAYLGHT SAV TIME 1. START DATE/TIME 2. END DATE/TIME * Only for the MF5750/MF5770 models. Descriptions Sets the current date and time. year, month, day, hour, minute Selects the format of the date displayed in the LCD. - Page 131 10-8 Menu Descriptions...
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Page 132: Chapter 11 Appendix
59 °F to 81 °F (15°C to 27 °C), humidity: 20 % to 80 %) (reference) Organic Photosensitive Conductor Indirect Electrostatic Transfer System Toner Projection System Canon's RAPID Fusing System™ Approx. 600 dpi x 600 dpi Platen glass: Up to LTR size Sheets, books, and three-dimensional objects (up to 4.4 lb (2 kg)) - Page 133 Copy Sizes Non-image Area Warm-up Time First Copy Time Copy Speed Magnification Paper Feeding System Multiple Copies Power Requirements Power Consumption Dimensions (W x D x H) Installation Space (W x D) Weight 11-2 Specifications " × 11" (216 mm × 279 mm)) LTR (8 Automatic Document Feeder: LGL (8 (216 mm ×...
- Page 134 Features are subject to change without notice due to product improvements. For high-quality copies, we recommended using paper and transparencies recommended by Canon. Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, consult Canon Authorized Service Facilities or the Canon Customer Care Center.
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Page 135: Index
Index Symbols [( (–)], [) (+)] keys, 1-6 ADF (Automatic Document Feeder) capacity, 3-5 jams in, 9-7 loading documents in, 3-4 paper path, 3-6 Alarm indicator, 1-6 ALARM VOLUME setting, 10-3 AUTO CLEAR setting, 10-7 AUTO SORT setting, 10-5 CALLING VOLUME setting, 10-4 Cartridge handling, 8-6 recycling, 8-7... - Page 136 Document feeder tray, 1-3 Document guides, 1-3 Document output tray, 1-3 Energy Saver key, 1-6 restoring, 1-10 ENERGY SAVER setting, 10-7 Enlarge / Reduce key, 1-6 setting, 5-4 Enlargement/Reduction, 5-4 Envelope loading, 2-8 printing area, 2-2 ERROR TIME OUT setting, 10-6 Ethernet port, 1-5 Exposure key, 1-6 External...
- Page 137 Operation panel, 1-3, 1-6 Orientation document, 2-12 paper, 2-12 Output tray, 1-3 Paper acceptable paper, 2-2 cassette, 1-3 feeding problems, 9-12 jam, 2-1, 9-1, 9-7 loading, 2-3 orientation, 2-12 output area, 2-13 printing area, 2-2 requirements, 2-1 type, 2-11, 2-13 Paper output area face down, 2-14 face up, 2-15...
- Page 138 Setting Enlargement/Reduction, 5-4 SHARPNESS setting, 10-5 Size document, 3-1 marks, 3-3 paper, 2-2 Specifications, 11-1 STANDARD COPY QTY setting, 10-5 STANDARD EXPOSURE setting, 10-5 Standby display, 1-8 Start key, 1-7 Status Monitor key, 1-6 using, 7-1 STD ZOOM RATIO settings, 10-5 STD.
- Page 139 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S.
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