Frequently asked questions
Problem
There is water next to
the cap in the fabric
softener compartment.
The drum remains sta-
tionary but the program
keeps running.
60
Possible cause and solution
The
CapDosing
sensor control was not activated or an
empty cap was not removed at the end of the last
wash program.
Activate the
CapDosing
is next used.
Remove and then dispose of the empty cap at the
end of each wash cycle.
The small pipe in the detergent dispenser drawer onto
which the cap is placed is blocked.
Clean the small pipe.
Switch the washing machine off and then back on
with the button.
Note the message in the display.
Touch the Start/Stop sensor control.
The drum continues to spin and the program contin-
ues.
sensor control when a cap