Miele PWM 909 GB Operating And Installation Instructions
Miele PWM 909 GB Operating And Installation Instructions

Miele PWM 909 GB Operating And Installation Instructions

Commercial washing machine
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Operating and installation instructions
Commercial washing machine
PWM 909 GB
Always read the operating instructions before
en-GB
setting up, installing and commissioning the ma-
chine. This prevents both personal injury and
damage to the machine.
M.-Nr. 12 072 370

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Summary of Contents for Miele PWM 909 GB

  • Page 1 Operating and installation instructions Commercial washing machine PWM 909 GB Always read the operating instructions before en-GB setting up, installing and commissioning the ma- chine. This prevents both personal injury and damage to the machine. M.-Nr. 12 072 370...
  • Page 2: Caring For The Environment

    Caring for the environment Disposal of the packaging material The packaging is designed to protect the washing machine against transport damage. The packaging materials used are selected from materials which are environmentally friendly for disposal and can therefore be recycled. Recycling the packaging material reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites.
  • Page 3: Table Of Contents

    Contents Caring for the environment .................... Disposing of your old machine..................Warnings and safety notes ..................... Explanation of the safety notes and warnings on the machine......... Appropriate use ......................... Foreseeable misuse......................10 Technical safety......................... 11 Correct use........................13 Chlorine and component damage..................15 Accessories ........................
  • Page 4 Contents Skip ........................... 38 Manual control........................38 Switching to manual control ..................38 Water intake  ......................39 Dispensing  ......................40 Washing and heating  ....................40 Drain with agitation  ....................40 Spin .......................... 40 Function combinations....................40 Changing the programme sequence ................
  • Page 5 Contents Optional accessories......................67 Connector Box ......................67 WiFi/LAN interface ......................69 Plinth (APCL054/055/057)..................... 69 Supervisor level ....................... 70 Opening the supervisor level..................... 70 Code-based access ......................70 Changing the code ......................70 Closing the Settings menu ....................70 Operation/display ......................71 Language ........................
  • Page 6 Contents Technical data........................80 PWM 909 machine data ....................80 Electrical connection..................... 80 PWM 909 installation dimensions ................. 80 Weight and floor load ....................80 Emission values ......................80 WiFi ..........................80 Product safety ........................81 UK declaration of conformity .................... 81 EU declaration of conformity.....................
  • Page 7: Warnings And Safety Notes

    Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.
  • Page 8: Appropriate Use

    Warnings and safety notes Appropriate use  The washing machine is only suitable for washing fabrics with a care label stating that they are suitable for machine washing. Any other applications may be dangerous. The manufacturer cannot be held liable for damage resulting from incorrect or improper use or op- eration of the machine.
  • Page 9 Warnings and safety notes  Disinfection programmes must not be interrupted, as this can have a limiting effect on the disinfection result. It is the operator’s respons- ibility to ensure that the standard of disinfection in thermal as well as chemo-thermal procedures is maintained by carrying out suitable val- idation tests.
  • Page 10: Foreseeable Misuse

    Warnings and safety notes Foreseeable misuse  Never use solvent-based cleaning agents, e.g. those containing benzine, in this machine. Doing so may result in damage to compon- ent parts and create toxic steam and fumes. Risk of fire and explo- sion! ...
  • Page 11: Technical Safety

    It is most important that this basic safety requirement is tested and in case of any doubt the on-site wir- ing system should be inspected by a specialist. Miele cannot be held liable for the consequences of an inadequate earthing system.
  • Page 12 Warnings and safety notes  For hard-wired machines, an all-pole means of deactivation must be provided on site.  If the machine is to be hard-wired, there must be a means of dis- connecting all poles from the power supply. The mains isolator must be close to the washing machine and be clearly identifiable, un- hindered and easily accessible at all times.
  • Page 13: Correct Use

    If, however, you do wish to de- scale your washing machine, only use proprietary non-corrosive de- scaling agents. Special descaling agent is available from your Miele dealer or from the Miele Customer Service Department. Strictly ob- serve the instructions for the descaler.
  • Page 14 Warnings and safety notes  Do not store chemicals (liquid detergents, additives) on the ma- chine lid. They may cause discolouration or lacquer damage. Acci- dently spilled chemicals should be removed from the surface immedi- ately with a wet cloth. ...
  • Page 15: Chlorine And Component Damage

    Warnings and safety notes Chlorine and component damage  Frequent use of chlorine products increases the risk of damage to components.  The use of substances containing chlorine, such as sodium hypo- chlorite and chlorine bleach in powder form, can result in damage to the protective layer of stainless steel and corrosion on components.
  • Page 16: Accessories

    Warnings and safety notes Accessories  Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, warranty, performance and/or product liability claims will be invalidated. Disposing of your  Ensure that the door locks are unusable when disposing of or old machine scrapping old washing machines.
  • Page 17: Description Of The Machine

    Description of the machine Description of the machine ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ④ ⑪ ⑮ ③ ② ⑯ ⑫ ⑫ ⑱ ① ⑬ ⑭ Access to drain filter and drain pump or drain valve Drum door Door handle Detergent drawer Display (further information can be found in the “Operation”...
  • Page 18: Control Panel

    Description of the machine Control panel ① ② ③ ④ ⑤ ⑥ Language sensor control  Optical interface For selecting the current user language. For the Customer Service Department. The supervisor language is displayed  button again at the end of the programme. For switching the washing machine on Back sensor control ...
  • Page 19: Operation

    Operation Sensor controls and touch display The sensor controls ,  and Start/Stop and the elements in the display respond to finger tip contact. Every touch of a sensor control is confirmed with an audible keypad tone. You can adjust the volume of the keypad tone or switch it off (see “Supervisor level”).
  • Page 20: Examples Of How To Operate The Machine

    Operation Examples of how to operate the machine Selection lists “Programmes” menu (single selection)  Programmes 11:02   Whites Colours intensive   Coloured Colours items Eco short  You can scroll right or left by swiping your finger across the screen. To do this, place your finger on the touch display and swipe it in the direction you want.
  • Page 21 Operation Setting numerical You can set numerical values in some menus. values The following example shows how to set the time of day. The “Su- pervisor level” section describes how to get to this level.  Time   12 00 Enter the numbers by swiping up or down.
  • Page 22: Operating A Launderette Machine

    Operation Pull-down menu The following example describes the display for an ongoing wash programme. The “Programme start – programme end” section de- scribes how to get to this level.   Status  11:02  2:27 Time left Whites Washing and heating ...
  • Page 23 Operation Up to 12 pre-set programmes are available. The first 3 programmes can be selected directly. The remaining programmes are selected from a list . These programmes cannot be changed by the user.
  • Page 24: Washing

    Washing Preparing for use Emptying pockets Empty all pockets.   Damage due to foreign objects. Nails, coins, paper clips, etc. can cause damage to garments and components inside the machine. Check laundry before washing and remove any foreign objects. Sorting laundry Sort the laundry according to colour and the garment care label.
  • Page 25 Washing Loading the Prepare the washing machine.  washing machine Switch on the washing machine with the  button.  The welcome screen will light up. Open the drum door with the handle.  Unfold the laundry and load loosely into the drum. ...
  • Page 26 Washing  Make sure that no items are caught between the drum door and the opening. Close the drum door by pressing it until the pre-latch engages.  The drum door engages, but is not locked yet. The drum door locks automatically as soon as the machine starts.
  • Page 27: Washing With Detergent Drawer

    Washing Washing with detergent drawer Adding detergent using the deter- gent drawer For the standard programmes, add powder detergent to the   drawer for the main wash. If desired, add detergent for a pre- wash to the  drawer. Add fabric conditioner to the front of the  drawer.
  • Page 28: Detergent Dispensing

    Washing Detergent dis- pensing Detergent dispens- Avoid dispensing more than the required amount as this can cause excessive foaming. - Only use low foaming detergents. - Dispense according to the detergent manufacturer’s recommenda- tions. The dispensing amount will depend on: - The amount of laundry - The water hardness - How dirty the laundry is...
  • Page 29: Selecting A Programme

    Washing Selecting a programme Programmes There are different ways to select a programme.  11:02    Programmes Favourites Supervisor  Programmes You can select a programme from the menu. Programmes Touch the  selection area.   Programmes 11:02 ...
  • Page 30: Selecting Programme Settings

    Washing The display will change to the standard menu for that wash pro- gramme. In the case of favourite programmes, the majority of the programme settings are already fixed and cannot be changed. Selecting programme settings Selecting the load To enable load-specific external dispensing and an adapted pro- size gramme sequence, you can specify the load size for some pro- grammes.
  • Page 31 Washing Selecting a tem- You can alter the pre-set temperature of a wash programme. perature Temperature (°C) Touch the  selection area.   11:02 Overview  9,0/9,9 kg 1300 Whites °C Extras 0:56 h  Timer  Details  11:02 Temperature in °C Finer adjustment Select the desired temperature from the presets.
  • Page 32 Washing Selecting a spin You can alter the pre-set spin speed of a wash programme. speed Spin speed (rpm) Touch the  selection area.   11:02 Overview  9,0/9,9 kg 1300 Whites °C Extras 0:56 h  Timer  Details ...
  • Page 33: Selecting Extras

    Washing Selecting Extras Selecting Extras You can select Extras for some wash programmes. Extras Touch the  selection area.   11:02 Overview  9,0/9,9 kg 1300 Whites °C Extras 0:56 h  Timer  Details  Extras 11:02   Pre-wash Rinse plus ...
  • Page 34: Programme Start - Programme End

    Washing Programme start – programme end Starting a pro- The programme can be started as soon as the Start/Stop sensor con- gramme trol is flashing on and off. Touch the Start/Stop sensor control.  The door will lock ( symbol) and the wash programme will start. ...
  • Page 35: Timer

    Washing Items left in the drum could discolour other items in the next wash or become discoloured themselves. Remove all items from the drum. Check the door sealing ring for any foreign objects.  Switch the washing machine off with the  button. ...
  • Page 36 Washing After the programme has started, the selected delay start period can only be changed or cancelled by interrupting the programme. The programme can be started immediately at any time. Start immediately Touch the  selection area. ...
  • Page 37: Special Features In The Programme Sequence

    Special features in the programme sequence Spinning Final spin speed When a programme is selected, the maximum spin speed for this wash programme is shown in the display in the pre-start menu. You can reduce the final spin speed. Depending on the programme, it may also be possible to increase the speed.
  • Page 38: Skip

    Special features in the programme sequence Skip The Skip function enables users to skip forwards or backwards in the programme sequence. The programme sequence is continued from the selected step. If a programme is interrupted using the Start/Stop sensor control, the Skip ...
  • Page 39: Water Intake

    Special features in the programme sequence  Enter code Enter the password.  Confirm the password entry with the  sensor control.  Manual control  menu is displayed:  Manual control   11:02     Water intake Dispensing Washing and heating Unlock the door...
  • Page 40: Dispensing

    Special features in the programme sequence If a higher numerical value is set, the values below this will no longer be displayed. Press the Start/Stop sensor control.  The wash programme will start or continue. Dispensing  The dispensing quantity for the various dispensing pumps can be set. This function is only possible if the Connector Box, the dispensing pumps and automatic dispensing have been selected in the super- visor level, see “Supervisor level”...
  • Page 41 Special features in the programme sequence      Water inlet Dispensing Washing and heat- Drainage Spinning with agitation                    ...
  • Page 42: Changing The Programme Sequence

    Changing the programme sequence Changing a programme Altering the wash You will need to cancel the current programme before you can select programme a new one. Cancelling a programme You can cancel a wash programme at any time after it has started. The payment programmes or the disinfection programmes can only be cancelled by entering a code.
  • Page 43: Adding Or Removing Laundry

    Changing the programme sequence Adding or removing laundry You can add or remove laundry items during the first few minutes after the programme has started.  Status  11:02  0:49 Time left Washing and heating Coloured items  prog. info Add laundry Add laundry Touch the...
  • Page 44: Problem Solving Guide

    Problem solving guide Troubleshooting Opening the door in an emergency in the event of a power failure The drum door cannot be opened.  Warning! Danger from rotating drum and danger of scalding. Before inserting the Torx wrench, make sure that the machine is disconnected from the electricity supply, the drum has stopped and there is no water in the machine.
  • Page 45: Customer Service Department

    Please also pass on the fault message appearing in the machine display to the Customer Service Department. Use only original Miele spare parts. The Miele Customer Service Department will also re- quire the model, serial number (SN) and material number (mat. no.) when ordering.
  • Page 46 Problem solving guide Problem Cause and remedy The display is dark and the The display has switched off automatically to save energy. Start/Stop sensor control Touch any of the controls. The display switches back on.  is flashing slowly. The programme is on the The drum door has been pushed to but is not closed cor- pre-start screen and the rectly.
  • Page 47: Programme Cancellation And Fault Message

    Problem solving guide Programme cancellation and fault message Problem Cause and remedy  F - Water drainage fault. If The drain is blocked or restricted. The drain hose has been restart fails, call Service. fixed too high. Clean the drain filter and the drain pump. ...
  • Page 48: A Fault Message Appears In The Display

    Check that the washing machine is level.  Start the spin cycle again.   Machine is leaking The washing machine or drain valve is leaking. Close the stopcock.  Contact the Miele Customer Service Department. ...
  • Page 49: Insufficient Wash Results

    Problem solving guide Insufficient wash results Problem Cause and remedy Liquid detergent does not Liquid detergents usually contain no bleaching agents. give the required result. They do not remove fruit, coffee or tea stains. Use a general purpose powder detergent containing a ...
  • Page 50: General Problems With The Washing Machine

    Problem solving guide General problems with the washing machine Problem Cause and remedy The washing machine vi- The machine feet are not level and not secured. brates during the spin Level the washing machine and secure the feet.  cycle. Strange pump noises can Not a fault.
  • Page 51: The Door Will Not Open

    The following appears in The door lock has jammed. F -Door lock the display: Contact the Miele Customer Service Department.  fault. Call Service. Opening the door in the event of a blocked drain outlet and/or power cut  Disconnect the machine from the mains electricity supply.
  • Page 52 Problem solving guide Open the access panel to the drainage system.  If the drain outlet is clogged, a large amount of water may be retained in the washing machine.  If laundry has been washed at a high temperature, water draining out of the machine will still be hot.
  • Page 53 Problem solving guide Remove any foreign objects (e.g. buttons, coins, etc.) and clean the interior. Turn the im-  pellers by hand to check that they rotate freely. Put the drain filter back in place and secure it.   Make sure the drain filter is reinserted and securely tightened. Otherwise there is a risk of water leakage during use.
  • Page 54: Cleaning And Care

    Cleaning and care Carry out cleaning and maintenance of the washing machine after  use if possible. Do not use a pressure washer or hose to clean the machine. Clean the machine casing, control panel and plastic parts with a ...
  • Page 55: Cleaning The Detergent Drawer, Detergent Compartments And Siphons

    Cleaning and care Cleaning the detergent drawer, detergent compart- ments and siphons Clean the detergent drawer and the detergent compartments thor-  oughly with hot water as required to remove detergent residues and incrustations. If the machine is not going to be used for a long time, leave the flap ...
  • Page 56: Cleaning The Water Inlet Filters

    Cleaning and care Refit the siphon. Clean the fabric conditioner channel using a brush and warm water.  Clean the siphon and fabric conditioner channel particularly thor- oughly after using liquid starch a few times. Liquid starch results in clogging. Use a bottle brush to remove detergent residues and limescale from ...
  • Page 57 Cleaning and care Remove the rubber seal (1) from the recess.  Using pointed pliers, take hold of the plastic filter bar (2) and re-  move it. Clean the plastic filter.  Reassemble in reverse order.  Turn on the stopcock and check the connection is watertight. If wa- ter drips out, tighten the connection.
  • Page 58: Installation

    Installation Installing the washing machine The washing machine must be installed by Miele Customer Service Department or by an authorised dealer. Please observe the inform- ation on the installation plan. This washing machine is only intended for items of laundry that have not been proofed with dangerous or inflammable substances.
  • Page 59: For Easy Maintenance

    Installation For easy maintenance For ease of future maintenance and servicing, the minimum dimen- sions and distance to the wall must be observed to enable access. The minimum dimensions and distance to the wall must be ob-  served. Minimum safety distance to the wall approx. 400 mm to allow for maintenance.
  • Page 60: Installing The Washing Machine

    Installation Installing the washing machine Transport the washing machine to the installation site.   Ensure that it is stable during transportation.  Do not pick it up by the drum door.  The washing machine must not be installed under a counter. Installation on a plinth The machine may be installed on a steel plinth with an open or closed base or on a concrete plinth.
  • Page 61: Transit Bars

    Installation Transit bars Removing the transit bars Release the catch and turn the left-hand transit bar 90° clockwise.  Pull out the transit bar.  Release the catch and turn the right-hand transit bar 90° anti-clock-  wise.
  • Page 62 Installation Pull out the transit bar.  Fit the supplied stoppers onto the two holes.  Retain the transit bars. They need to be refitted should the machine ever need to be moved again. Refitting the transit bars Refitting is carried out by reversing the procedure. ...
  • Page 63: Levelling The Machine

    Installation Levelling the machine Ensure that the machine feet and the installation surface are dry to prevent the machine from slipping during the spin cycle. Incorrect installation may increase water and energy consumption and may cause the machine to move about. The four adjustable feet are used to level the washing machine.
  • Page 64: Water Connection

    Installation Water connection For compliance to The Water Supply (Water Fittings) Regulations 1999, please fit the double check valves included in the scope of supply to the on-site water supply for every water inlet hose used. The double check valves prevent water from the inlet hoses flowing back into the on-site drinking water supply.
  • Page 65: Cold Water Connection

    Installation Cold water con- For the cold water connection one stopcock each with a ¾" screw nection thread is required. If a water connection is not available, only a qualified installer may connect the washing machine to the mains water supply. The water inlet hose for cold water is not suitable for connection to a hot water supply.
  • Page 66 Miele Customer Service Department or your Miele dealer. For a drain height of more than 1 m, a replacement drain pump for a delivery head of max. 1.8 m is available from the Miele Customer Ser- vice Department or from your Miele dealer.
  • Page 67: Electrical Connection

    The washing machine must be disconnected from the mains to do this. Then start the commissioning process. Optional accessories Only use genuine Miele spare parts and accessories with this ma- chine. Using spare parts or accessories from other manufacturers will in- validate the warranty, and Miele cannot accept liability.
  • Page 68 Installation The Connector Box is supplied with mains voltage by the Miele Pro- fessional washing machine. The separately available set consists of the Connector Box and fasteners for installation on the machine or on the wall. Peak load / energy...
  • Page 69: Wifi/Lan Interface

    Plinth The washing machine can be installed on a plinth (open or box plinth, (APCL054/055/057 available as an optional Miele accessory). Elevating the washing machine gives a better ergonomic working position when loading or unloading. It also simplifies the installation of a drain connection.
  • Page 70: Supervisor Level

    You can alter the supervisor level access code to protect the wash- ing machine from unauthorised access. Please inform the Miele Customer Service Department if you have forgotten your new code. The Customer Service Department will have to reset the code.
  • Page 71: Operation/Display

    Supervisor level Operation/display Language The display can be set to appear in one of several different lan- guages. To select the permanent supervisor language you want, go to the Languages sub-menu. When a programme is running, you can change the user language us- ing the  sensor control.
  • Page 72: Time

    Supervisor level Time After selecting the clock format, you can set the time of day. Time format - 24 h clock - 12 h clock - No clock - The time can be set. Date The date can be set after selecting the date format. Date format - DD.MM.YYYY - YYYY.MM.DD...
  • Page 73: Delay Start

    Supervisor level Delay start The delay start (timer) display can be switched on or off. Factory default: on Memory The washing machine will save the settings (temperature, spin speed and some of the options) which have been selected for a wash pro- gramme after the programme has started.
  • Page 74 Supervisor level – The WiFi connection will be reset to the factory default setting...
  • Page 75: Programme Selection

    Supervisor level Programme selection Controls Tip: Start by configuring all necessary settings and changes to the washing machine before adjusting any of the options below. If “Laundrette, basic” or “Laundrette Logo” is selected, the supervisor level can no longer be opened from the display after the Supervisor level menu is closed.
  • Page 76: Programme Packages

    Supervisor level Programme pack- The selection of programmes can be expanded by activating single ages programmes from the target group programme packages. The programmes selected from the programme packages (marked in orange) are displayed during programme selection. Favourite pro- After switching on, you can also select a programme via:  Favour- grammes ites.
  • Page 77: Process Technology

    Supervisor level Process technology Anti-crease The Anti-crease function reduces creasing after the end of the pro- gramme. At the end of the programme, the drum continues to turn at intervals for up to 30 minutes. The washing machine door can be opened at any time. Factory default: on...
  • Page 78: Automatic Drainage

    Supervisor level Automatic drain- Automatic water drainage can be switched on or off. Automatic water drainage means that the suds are always drained away after the end of a programme. This is also the case for programmes that reach the programme end with water still in the drum.
  • Page 79: Peak Load Prevention

    Supervisor level - Deactivate disp. pump - Calibration - Flow rate (new): ml/min - Correction factor - Container size - Adv. warning level reminder - Reset adv. warning - Level reminder - Flow meter Peak load preven- The peak-load prevention function can be switched on or off. With tion this function, the execution of a wash programme is not affected when a peak-load signal is in place.
  • Page 80 Technical data PWM 909 machine data Electrical connection Supply voltage See data plate Frequency See data plate Power rating See data plate Current consumption See data plate Fuse rating See data plate Heater rating See data plate PWM 909 installation dimensions Casing width (without add-on components) 692 mm Casing height (without add-on components) 1012 mm...
  • Page 81 The Supply of Machinery (Safety) Regulations 2008 EU declaration of conformity Miele hereby declares that this washing machine complies with Directive 2014/53/EU. The complete text of the EU declaration of conformity is available from one of the following Internet addresses: - Under “Products”, “Download”...
  • Page 82 Copyright and licences For the purpose of operating and controlling the communication mod- ule, Miele uses proprietary or third-party software that is not covered by open source licensing terms. This software/these software com- ponents are protected by copyright. The copyrights held by Miele and third parties must be respected.
  • Page 84 United Kingdom Malaysia Miele Sdn Bhd Miele Co. Ltd., Fairacres, Marcham Road Suite 12-2, Level 12 Abingdon, Oxon, OX14 1TW Menara Sapura Kencana Petroleum Professional Sales, Tel: 0845 365 6608 Solaris Dutamas No. 1, Jalan Dutamas 1 E-mail: professional@miele.co.uk 50480 Kuala Lumpur, Malaysia Internet: www.miele.co.uk/professional...

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